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Assistant Executive Director
- Traverse City, Michigan, United States
- Traverse City, Michigan, United States
Über
Description
Job Type:Full Time Salaried
- A Unique Approach to Senior Living: Ourassociatespower Wallick’s approach to senior living that goes beyond care to ensure our residents live their best lives through meaningful activities, deliciousmealsand round-the-clock support.
- Pay-on-Demand:access your money as you earn it.
- Exceptional Benefit Package:Health, dental, vision insurance effectivewithin 2 weeks of starting your new job. Other benefits likegym membership reimbursement, paid parental leave, 401K, and more!
- Work-Life Balance:Paid time off, including paid parental leave.
- Supportive Culture and Rewarding Work:A team-oriented environment where associates make a meaningful impact by helping individualsmaintainindependence and quality of life.
- Resident Stories That Stay with You: From Maurine, who found an “instant family” to Evelyn, who recently celebrated her 105th birthday with us, our residents enjoy a sense of community that is created byyou!
- Career Growth:Tuition reimbursement, training, professional development, and advancement opportunities within a company that invests in its people.
- Employee Owned, Resident Focused: As a 100% employee-owned company, your daily work (supporting our residents) also contributes to your financial futureby sharing in our profitability.
- Champion a culture of gracious hospitality and neighborliness to ensure a home-like environment for residents and their visiting families. This includes first impressions, culinaryexperienceas well as life experiencesatthe community.
- Achieve and exceed Net Operating Income (NOI) and occupancy targets for the community.
- Oversee resident experience by ensuringhigh standardsinhospitality, culinary services, first impressions, and ongoing engagement.
- Design, implement, and evaluate daily life enrichment programming, ensuring activities promote cognitive stimulation, social engagement, and overall well‑being for both AL and Memory Care residents.
- Ensure the community maintains continuous survey readiness, adhering to all local, state, and federal regulatory requirements, including those related to Assisted Living and Memory Care operations.
- Maintain proper, accurate, and timely documentation within the Electronic Health Record (EHR), ensuring compliance, auditing accuracy, and supporting high‑quality clinical outcomes.
- Monitor and maintain staffing ratios based on regulatory requirements, assessed resident needs, and approved budgeted labor hours.
- Uphold and model high standards of care, ensuring services support resident safety, wellness, independence, and personal choice across all levels of care.
- Collaborate with clinical leadership to ensure full, ongoing assessments, care plan accuracy, and care delivery excellence consistent with licensing requirements.
- Support implementation of safety protocols, emergency preparedness plans, and community standards that protect residents, staff, and visitors.
- Build meaningful relationships with residents and families to proactively address concerns and continuously improve satisfaction.
- Develop andmaintainlocal partnerships that drive referrals, increase visibility, and attract new residents to the community.
- Contribute to strategic pricing and marketing decisions that support top-line revenue growth and competitive market positioning.
- Lead execution of an effective external business development plan, assigning clearaccountabilitiesand adapting strategy based on referral performance.
- Review and manage monthly financial statements, including non-laboroperatingcosts, ensuring alignment with budget goals.
- Timely submission of monthly expenses and budget reports, adhering to internal business controls and compliance requirements.
- Provide leadership and oversight across all departments, ensuring efficient operations, regulatory compliance, and alignment with approved budget.
- Ensure excellence in key areas such as facility maintenance, culinary service, activity programming, and resident experience.
- Maintainstrong communicationwith residents, families, and external partners to address and resolve concerns promptly and effectively.
- Foster an inclusive and engaging workplace culture, supporting team development and staff satisfaction across all levels
- Bachelor’s degree and five (5) years ofpreviousexperience or equivalent experience in managing Assisted Living and Memory Care Communites.
- Ability to communicate in writing and verbally with co-workers, residents, familymembersand business partners.
- Ability to make complex decisions requiring a high degree of judgment. Decisions affect the overall operation of the community. Bachelor's Degree is preferred with equivalent experience.
- Complete LARA-required training
- Demonstrate competency in elder care management
- Licensed Nursing Home Administrator license is preferred, but not required.
- Care– We show compassion and respect for everyone.
- Character– We do the right thing, even when no one is looking.
- Collaboration– We work together to achieve more.
Sprachkenntnisse
- English
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