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Food Safety & Quality Assurance Plant SupervisorPortillo's • Addison, Illinois, United States
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Food Safety & Quality Assurance Plant Supervisor

Portillo's
  • US
    Addison, Illinois, United States
  • US
    Addison, Illinois, United States
Jetzt Bewerben

Über

Job Summary The Food Safety & Quality Assurance (FSQA) Plant Supervisor is responsible for executing and enforcing Portillo’s food safety and quality policies and programs within the assigned plant and ensuring compliance with GFSI, USDA and FDA FSMA standards across production and warehousing operations. This role provides day‑to‑day leadership within the plant and partners closely with the FSQA Manager to support consistent execution of food safety and quality standards. The position is plant‑based and requires on‑site presence at the assigned manufacturing facility Monday through Friday to support daily FSQA operations.
Essential Duties & Responsibilities Enable our Purpose to create lifelong memories
Execute and monitor compliance with all food safety and quality assurance programs established by Portillo’s
Conduct monthly GMP inspections and KPI reporting
Coordinate execution of the plant pest control program
Manage and oversee daily work activities of FSQA technicians across plant operations from receiving through production and shipping
Prioritize daily FSQA activities and allocate team resources to support operational and compliance needs
Manage product holds, including communication of non‑conformances, destruction of non‑conformant products, release of approved products, and reporting of disposal
Participate in cross‑functional teams to implement food safety and quality initiatives
Execute environmental program swabbing, identify needs for microbiological testing
Analyze plant‑level food safety and quality data to identify trends, escalate risks, and provide operational recommendations to management
Maintain plant‑level FSQA documentation and ensure compliant retrieval and completion of required records, including HACCP/PCQI sign‑off
Support development of FSQA technicians through coaching, training, performance feedback, and daily leadership
Greatness: We’re obsessed with being the best and work hard to continuously improve
Prepare maintenance work requests when required for quality/food safety
Support and assist USDA inspector as needed
Evaluate facility sanitary conditions, assess risk based on food safety and public health principles, and determine corrective actions
Troubleshoot persistent sanitation issues to identify areas for improvement in sanitation program or facility/equipment design, engaging technical experts as needed
Partner with chemical supplier to maintain and update master cleaning schedule, detailed clean‑up procedures and SOPs for plant equipment in compliance with GMP and Portillo’s guidelines
Ensure all safety requirements related to sanitation are met, including proper chemical storage, MSDS, PPE and procedures
Deliver and reinforce sanitation‑related training for plant team members
Support implementation of operational and FSQA process changes within the plant
Ensure proper documentation of HACCP monitoring, verification, and validation, and deviation handling with associated corrective action
Maintain readiness for USDA food safety assessments and third‑party audits
Assign daily tasks to FSQA technicians for line checks, pre‑operational inspections, and in‑process verification
Ensure consistency and accuracy of data collection and compliance reporting
Hold team members accountable to food safety, sanitation, and quality standards through monitoring, escalation, and corrective action follow‑through
Reinforce a strong food safety culture and compliance standards across shifts and departments
Energy: We move with urgency and passion, while maintaining attention to detail
Work with operations to assess and mitigate food safety risks associated with construction and major maintenance
Coordinate plant‑level preparation activities for internal sanitation, food safety, and third‑party audits in partnership with the FSQA Manager
Support guest complaint investigations through root cause analysis and corrective action implementation in partnership with the FSQA Manager
Assist FSQA Manager with any plant deviations
Assist FSQA Manager and FSQA team on SCAR submissions
Fun: We entertain our guests, we connect authentically, and we make each other smile
Work with the management team in facilitating rollouts of new procedures and policies
Participate in hiring, coaching, training, performance management and development of FSQA technicians
Other duties as assigned
Organization Relationships This position reports to the FSQA Manager with a dotted line to the Plant Manager.
Required Qualifications
5+ years of FSQA experience or bachelor’s degree in Food Science, Biology, Chemistry or related field
Troubleshooting, data analysis, and investigative skills
Must have strong computer skills and be proficient in Microsoft Office including Word and Excel
Ability to operate independently within established FSQA programs, standards, and procedures
Demonstrated ability to manage and develop team members
Sound reporting, with good interpersonal and communication skills (written and verbal)
Good organization and time management skills, with attention to detail
Bilingual in English and Spanish
strongly preferred
Preferred Qualifications
HACCP certification preferred
PCQI certification preferred
Internal or Lead Auditor Certification preferred
Knowledge of Six Sigma/Lean Manufacturing is a plus
Knowledge of government regulatory requirements in food (USDA, FDA FSMA) a plus
Knowledge and experience with GFSI, SQF, GMP’s, Sanitation, Pest Control, Food Safety and HACCP systems, Quality Training, Allergens, Operations and applicable programs/regulations a plus
Compensation Pay range: $65,000.00 – $80,000.00 yearly. Actual compensation will depend on experience, location, and/or additional skills.
Benefits
Participation in a discretionary bonus program based on company and individual performance
Monthly technology reimbursement
Quarterly Portillo’s gift cards
Benefits package including medical, dental, vision insurance, paid time off, life insurance, and 401(k) plan with company match
Disclaimer The above statements are intended to describe the general nature and level of work being performed by incumbents assigned to this job. This is not intended to be an exhaustive list of all the responsibilities, duties and skills required. The incumbent may be expected to perform other duties as assigned. This job may be reviewed as duties and responsibilities change with business necessity.
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  • Addison, Illinois, United States

Sprachkenntnisse

  • English
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