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Salesforce QA Software Test Analyst 5InterSources • United States
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Salesforce QA Software Test Analyst 5

InterSources
  • US
    United States
  • US
    United States
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Job Title :Salesforce QA Software Test Analyst 5 Location: Lansing, MI,Hybrid*
Rate : Best competitive rate
Position location: Lansing, MI. Hybrid Role with 2 days onsite from day 1 - Flexible days on site. Local and non-local candidates may apply.
Clear and concise communication skills required.
Top Skills & Years of Experience Required: • Salesforce QA/testing: 6 years (Required). • Salesforce Service Cloud: 4 years (Required). • Azure DevOps Test Suite: 4 years (Required).
As a Salesforce/CRM Tester, you'll be comfortable with Testing salesforce applications and utilizing Azure DevOps for designing, maintaining, and executing test cases for the Michigan Enterprise Contact Center team at the Department of Technology, Management, and Budget. Responsibilities for this position include but are not limited to:
Work in an agile environment and understand agile methodologies. Participate in vendor requirement sessions with customers and understand the requirements and be comfortable writing Test Plans/Test Suites in Azure DevOps and easily maintainable for SOM. Work with the customer, vendor, and Development Team to define Test scripts based on requirements for new projects and any future enhancements. Proficiency in interpreting requirements/user stories and writing test cases using Azure DevOps. Participate in defining and designing activities of the project engagement, to ensure a full understanding of client requirements prepared by the project team. Fully understand the capabilities and limitations of the technical environments of the applications used by the enterprise. Strong hands-on experience in writing positive and native test cases in Azure DevOps as per Salesforce Application needs. Identify automation framework and make recommendations for improvements. Familiarity with testing salesforce service cloud, including web services and Rest API, SOAP API, and Bulk API, using tools like SoapUI, Postman, or similar applications. Collaborate with developers to ensure testing results meet performance and scalability requirements. Develops and writes automated test scripts and plans to ensure that software functions as expected. Work with test engineers to implement new automation scripts and diagnose problems with existing scripts in a Continuous Integration environment. Knowledge of quality assurance methodologies and automation testing tools. Ensures the proposed solutions adhere to SOM security guidelines and standards throughout the application lifecycle. Proven record of delivering business value by leveraging technology and an ability to communicate strategic technical concepts at an executive level and be a trusted voice at the decision-making table. Devise a training plan for the team for a smooth and successful transition to Maintenance & Operations. The successful candidate will be self-motivated and can work under dynamic conditions and within deadlines. Ability to effectively transfer knowledge and flex according to the situation. Excellent written and verbal communication skills. Facilitation and problem-solving skills. Salesforce Testing
Strong knowledge and working experience in Service Cloud and Experience Cloud. Participation in each phase of full Salesforce lifecycle implementations. In-depth understanding of the capabilities and constraints of Salesforce. Understanding of Salesforce Production and Sandboxes. Analyze the impact of new solutions/enhancements and run appropriate regression testing. Azure DevOps for QA Tester
Document and evaluate test results and defects, track and manage defects through to resolution in Azure DevOps. Ensure full traceability between test scripts, results, and client requirements. Maintain and enhance existing test scripts. Azure DevOps experience with Prepare Test Suites. Qualifications
Salesforce QA/testing: 6 years (Required). Salesforce Service Cloud: 4 years (Required). Azure DevOps Test Suite: 4 years (Required). Nice in-contact Testing: 4 years (Preferred/Optional). SQL: 1 year (Preferred/Optional). Selenium/Test Automation or other Test automation tools: 1 year (Preferred). Experience in State of Michigan Processes and guidelines (Preferred). Should have Salesforce object knowledge such as flows, AppExchange packages, Lightning, Apex, and Significant QA Experience. This can come either in the form of real-world experience or actual hands-on background with Salesforce. Knowledge of testing/QA best practices Ability to create and utilize test scripts. About Us: InterSources Inc , a Certified Diverse Supplier, was founded in 2007 and offers innovative solutions to help clients with Digital Transformations across various domains and industries. Our history spans over 16 years and today we are an Award-Winning Global Software Consultancy solving complex problems with technology. We recognize that our employees and our clients are our strengths as the diverse talents and opportunities they bring to the table enable us to grow as a global platform and they are causally linked with our success. We provide strategic and technical advice, and we have expertise in areas covering
Artificial Intelligence, Cloud Migration, Custom Software Development, Data Analytics Infrastructure & Cloud Solutions, Cyber Security Services,
etc. We make reasonable accommodations for clients and employees and we do not discriminate based on any protected attribute including race, religion, color, national origin, gender sexual orientation, gender identity, age, or marital status. We also are a
Google Cloud partner
company. We align strategy with execution and provide secure service solutions by developing and using the latest technologies that thrive our resources to deliver industry-leading capabilities to our clients and customers, making it convenient for our clients to do business with InterSources Inc. Our teams also drive growth by refining technology-driven client experiences that put the users first, providing an unparalleled experience. This results in strengthening the core technologies of clients, enabling them to scale with flexibility, create seamless digital experiences and build lifelong relationships.
  • United States

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  • English
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