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Data Systems Administrator & Support SpecialistFrench American International School • San Francisco, California, United States
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Data Systems Administrator & Support Specialist

French American International School
  • US
    San Francisco, California, United States
  • US
    San Francisco, California, United States
Jetzt Bewerben

Über

Position Overview The International School of San Francisco is seeking a dynamic and collaborative Data Systems Administrator & Support Specialist to join our community. This role focuses on strengthening integrations, data reliability, and reporting across the school. The Data Systems Administrator holds primary responsibility for the core functionality of our Student Information System, Blackbaud, ensuring data security and integrity, configuring the system for use by all constituencies, and leading the integration of the SIS with other systems. The Data Systems Administrator optimizes functionality, troubleshoots issues with the SIS, and provides timely end‑user support when needed.
This position is also responsible for a range of additional account and database functions across the school including our library databases, Toddle LMS, and student/faculty/staff software tools. Reporting to the Director of Education and Information Technology, the Data Systems Administrator takes a proactive role in identifying innovative technological approaches to address user needs and creates a supportive, service‑oriented environment. The position is an integral member of the tech team, collaborating actively with colleagues to ensure user‑friendly, efficient, cost‑effective software and hardware solutions across the school.
Focus and Responsibilities
Manage and support users in the configuration of Blackbaud Student Information (SIS) and Financial products including integration with other systems such as Ravenna Admit, Toddle, and Pick‑A‑Time
Manage the school’s SIS & Library databases along with our Toddle LMS architecture and academic data workflows
Maintain professional documentation of procedures and practices for the Blackbaud SIS and other core tools
Maintain integrations between admissions, finance, and instructional systems
Design and maintain institutional reporting structures and datasets
Conduct data integrity and access audits to ensure system reliability
Improve operational workflows across departments through automation and integration
Support responsible data governance and security practices across school systems
Support users with networked copier/printer connectivity setups and issues
Provide support for MacOS, Windows, and ChromeOS client software and related programs and install, configure, and maintain software, hardware, and related peripherals
Troubleshoot Google Workspace settings, accounts, and devices
Support and configure Apple devices with the JAMF Mobile Device Management System
Respond to help desk requests in a timely and professional manner
Troubleshoot and document IT issues
Provide backup AV support in conjunction with other department staff (Projectors, Apple TV, DVD players, Zoom TV Neat Bar and peripherals). Provide backup AV support at school functions as needed
Stay current on developments in software tools for schools and workplaces and suggest innovative, cost‑effective solutions to user needs
Other projects/tasks as assigned
Education / Qualifications
Blackbaud SIS configuration and management experience - including, but not limited to: Advanced Lists and Reporting, Insight Designer and Dashboards, Roles and Permissions best practices and auditing
Working knowledge with system integrations, APIs, or data imports/exports
Working knowledge and experience with device management, hardware, and software setup, repair, and troubleshooting in an Apple (MacOS & iOS) environment
Basic understanding of Mac OS, Windows OS, Chrome OS, and familiarity with Google Drive/Docs
Basic understanding of AI tools and an interest in exploring potential use cases
Excellent written and oral communication skills, customer service, time management, interpersonal and organizational skills
Self‑motivated
Comfort with multi‑tasking; able to effectively prioritize and execute tasks in a fast‑paced environment
Excellent problem solving and critical thinking skills; keen attention to detail
Ability to interact with individuals with a range of technological expertise in a calm, courteous, and professional manner
Ability to work independently and as part of a team in a diverse, fast‑paced, multilingual educational environment
Growth‑oriented, curious, innovative, and practical
Physically capable of lifting 50 lbs, climbing ladders, and crawling under desks
Must be eligible to work in the U.S.
Employment Details This is a full‑time, in‑person, year‑round position reporting to the Director of Education and Information Technology. Salary range for this position is $90,000 - $125,000 depending on experience and education.
EQUAL EMPLOYMENT OPPORTUNITY POLICY The International School of San Francisco is committed to providing an open, fair, inclusive, non‑discriminatory environment for all individuals across differences of race, religion, sexual orientation, gender identity, national origin, socio‑economic status, ethnicity, age, physical ability, or medical condition. We seek to increase the presence, representation, and inclusion of U.S. historically under‑represented people of color, international, bilingual, and bicultural students, faculty, and staff; and, to provide an environment that will attract and retain individuals identified as lesbian, gay, bisexual, transgender, queer, questioning and intersex (LGBTQQI).
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  • San Francisco, California, United States

Sprachkenntnisse

  • English
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