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Senior Desktop Support & Deployment SpecialistElwyn • San Jose, Arizona, United States
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Senior Desktop Support & Deployment Specialist

Elwyn
  • US
    San Jose, Arizona, United States
  • US
    San Jose, Arizona, United States
Jetzt Bewerben

Über

Join a Team That Changes Lives For more than 170 years, Elwyn has been leading the way in supporting children, teens, and adults with autism, intellectual and developmental disabilities, and behavioral health challenges. As a mission-driven nonprofit, we’re here to create real change – helping people lead meaningful, fulfilling lives.
Overview Now, we’re looking for passionate team members to join us. Here, your work will change lives – including your own. You’ll make an impact every day, find purpose in what you do, and grow in a career that truly matters. At Elwyn, we take care of you while you care for others. We offer:
Generous Paid Time Off
Comprehensive Medical/Dental/Vision Benefit Packages
Earned Wage Access/On-Demand Pay
Paid On-the-Job Training
Tuition Reimbursement
Career Advancement Opportunities and Growth
Flexible Schedules
Retirement Savings Plan
Job Description Elwyn seeks a Technical Services Representative to provide intermediate and advanced technical assistance and support to users and fellow technicians using advanced troubleshooting techniques and comprehensive knowledge of system interactions in the maintenance, diagnosis and repair of desktops, laptops, and peripherals.
Essential Duties & Responsibilities
Provide PC and peripheral support and maintenance
Deploy new desktops/laptops to the field.
Other duties performed as required.
Qualifications & Skills Education
High School Diploma required.
Qualifications
Experience with Citrix, Microsoft Operating Systems, Office Suites, anti-virus software and other PC-related utilities is preferred.
Advanced knowledge of standard desktop operating systems and office productivity suites.
Ability and motivation to learn new technologies quickly and with minimal support and guidance.
Knowledge of connectivity issues including network access and login issues.
Effective communication skills and the ability to interact professionally with diverse groups of clients and staff.
Ability to work productively both independently and in teams. Good diagnostic and problem-solving skills.
Competencies
Ability and motivation to learn new technologies quickly and with minimal support and guidance.
Knowledge of connectivity issues including network access and login issues.
Effective communication skills and the ability to interact professionally with diverse groups of clients and staff.
Ability to work productively both independently and in teams. Good diagnostic and problem-solving skills.
Equal Opportunity Employer Elwyn is an Equal Opportunity Employer.
Elwyn does not discriminate on the basis of race, color, religion, creed, ancestry, pregnancy status, medical condition, gender, gender identity or expression, genetic information, sexual orientation or identity, age, national origin, citizenship, handicap status, marital or family status, mental or physical disability, perceived disability, military or veteran status, political activities or affiliations, or any other characteristic protected under applicable federal, state or local law, ordinance, or regulation.
If you need a reasonable accommodation for any part of the employment process, please contact us by email at ADArequest@elwyn.org and let us know the nature of your request and your contact information.
Know Your Rights: Workplace discrimination is illegal
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  • San Jose, Arizona, United States

Sprachkenntnisse

  • English
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