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Senior Analyst - Vendor Strategy, Financial Ops & Workforce Analytics - RemoteUnitedHealth Group • Minnetonka, Minnesota, United States
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Senior Analyst - Vendor Strategy, Financial Ops & Workforce Analytics - Remote

UnitedHealth Group
  • US
    Minnetonka, Minnesota, United States
  • US
    Minnetonka, Minnesota, United States
Jetzt Bewerben

Über

Senior Analyst – Vendor Finance & Operations The Senior Analyst serves as an individual contributor with advanced analytical responsibilities and a high degree of autonomy. This role owns complex financial and operational workflows, including vendor invoice validation, forecasting, accrual development, and reconciliation, ensuring alignment between contractual terms, workforce activity, and financial outcomes.
This position operates at the intersection of Finance, Operations, Workforce Management, and Vendor Management. The Senior Analyst is expected to independently manage deliverables, influence cross‑functional stakeholders, and translate complex data into actionable insights that support both operational execution and long‑term strategic planning.
This role is critical to ensuring financial discipline, operational alignment, and strategic vendor management across a high‑impact outsourcing portfolio. The Senior Analyst directly influences cost accuracy, forecasting reliability, and vendor performance outcomes—making it a key enabler of both operational success and long‑term business strategy.
You’ll enjoy the flexibility to work remotely from anywhere within the U.S. as you take on some tough challenges. For all hires in the Minneapolis or Washington, D.C. area, you will be required to work in the office a minimum of four days per week.
Primary Responsibilities Vendor Financial Oversight & Controls
Lead end‑to‑end vendor invoice validation, reconciliation, and issue resolution, ensuring accuracy and adherence to contractual agreements
Develop and manage accruals, forecasts, and financial projections utilizing operational data, workforce inputs, and contract structures
Establish and maintain scalable financial controls and reconciliation processes to improve transparency, consistency, and audit readiness
Identify, investigate, and resolve discrepancies across multiple data sources (e.g., vendor reporting, workforce management systems, financial systems)
Advanced Analytics & Modeling
Design and maintain advanced AI‑driven financial and operational models to support cost forecasting, capacity planning, and performance tracking
Translate workforce planning inputs (e.g., Erlang modeling, IEX outputs) into financial implications and business insights
Build advanced models, calculators, templates, and simulations by integrating statistical methods with AI/ML algorithms
Leverage automation and advanced analytics techniques to improve data accuracy, efficiency, and scalability of reporting processes
Business Strategy & Insight Delivery
Synthesize complex datasets into clear, executive‑ready insights to support short‑term operational decisions and long‑term planning
Present findings and recommendations to stakeholders across Finance, Operations, and Vendor Management functions
Support business case development, vendor strategy initiatives, and operational planning activities
Serve as a key analytical resource bridging strategy, planning, and execution across cross‑functional teams
Contracting & Vendor Performance Support
Develop subject‑matter expertise in vendor contracts and Statements of Work (SOWs), ensuring financial outputs align with contractual terms
Support contract development through pricing analysis, financial modeling, and performance metric design
Conduct regular vendor calibrations and performance discussions to ensure alignment and continuous improvement
Identify cost optimization opportunities and performance improvement actions across vendor engagements
Process Improvement & Execution Excellence
Evaluate existing processes and identify opportunities to improve data integrity, reporting accuracy, and operational efficiency
Develop and implement scalable solutions to address complex, non‑standard business challenges
Operate with minimal guidance while managing multiple priorities and delivering high‑quality outputs in a fast‑paced environment
Influence stakeholders and provide guidance to peers through expertise and analytical insight
Required Qualifications
5+ years of experience in financial analysis, forecasting, reconciliation, and/or budgeting within complex operational environments
Experience in call center operations, workforce management, or vendor management environments
Advanced proficiency in Excel and financial modeling
Experience working with workforce management tools (e.g., IEX) and operational reporting systems
Proven solid problem‑solving skills with experience managing multiple priorities and resolving data discrepancies
Demonstrated ability to communicate complex analysis clearly and effectively to diverse stakeholders
Experience working cross‑functionally with internal and external partners
Preferred Qualifications
Experience interpreting vendor contracts and translating requirements into operational and financial models
Experience with Genesys or call routing optimization platforms
Background in process improvement, automation, or advanced analytics techniques
Benefits & Compensation Pay is based on several factors including local labor markets, education, work experience, certifications, etc. Salary for this role will range from $91,700 to $163,700 annually based on full‑time employment. In addition to salary, we offer a comprehensive benefits package, incentive and recognition programs, equity stock purchase, and 401(k) contribution. All benefits are subject to eligibility requirements. The company complies with all minimum wage laws as applicable.
UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.
UnitedHealth Group is a drug‑free workplace. Candidates are required to pass a drug test before beginning employment.
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  • Minnetonka, Minnesota, United States

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  • English
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