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Information Technology Support
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Information Technology Support
- Claremont, California, United States
- Claremont, California, United States
Über
For more information about Claremont School District visit https://www.sau6.org/
Reports To: Director of Information Technology
Employment Type: Full-Time- On-site (This is not a remote position), Hourly
FLSA Status: Non-Exempt
The Technology Support Technician provides front-line technical support for staff and students across the district. This entry-level role focuses on troubleshooting hardware and software issues, supporting classroom technology, and maintaining district-issued devices, including Chromebooks.
Key Responsibilities
Respond to and resolve help desk tickets in a timely and professional manner
Provide technical support for computers, Chromebooks, and classroom technology
Perform basic hardware repairs, with a focus on Chromebook maintenance
Set up, configure, and deploy new devices and equipment
Assist with inventory tracking and asset management
Support users with Google Workspace (Gmail, Drive, Calendar) and basic software applications
Troubleshoot basic network and connectivity issues
Communicate clearly with staff regarding ticket status and issue resolution
Provide basic training and guidance to staff on technology use as needed
Assist the IT Director with projects and other assigned tasks
Minimum Qualifications
Associate degree in Information Technology or a related field, or
High school diploma with 3+ years technical experience
Ability to travel between district buildings as needed; a valid driver's license and reliable transportation are required.
Preferred Qualifications
Experience supporting Google Workspace for Education
Familiarity with Windows, macOS, ChromeOS, and iOS devices
CompTIA A+ certification or equivalent experience
Experience working in a school or educational environment
Skills and Abilities
Strong problem-solving and troubleshooting skills
Effective communication and customer service skills
Ability to manage multiple tasks and prioritize workload
Ability to work both independently and as part of a team
Physical Requirements
Ability to lift and move equipment up to 40 lbs
Ability to bend, reach, and access equipment stored at various heights
Comfortable working on ladders and at moderate heights for equipment installation and maintenance
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Sprachkenntnisse
- English
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