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Operations Supervisor
- Danbury, Connecticut, United States
- Danbury, Connecticut, United States
Über
Oversee operation of the hotel in absence of the Assistant General Manager or General Manager and during off-peak times.
Your Growth PathFront Office Manager Assistant General Manager General Manager
Your Focus- Interview, select, train, schedule, coach and support associates, ensuring they perform in accordance with established brand or hotel standards and consistent with HHM core values.
- Manage the operations of the front office to ensure an optimal level of service and hospitality are provided to the hotel customers.
- Coordinate with department managers when necessary to ensure optimal functioning of the hotel.
- Resolve customer complaints, and anticipate potential problems by reviewing and monitoring operational issues, business flow and associate performance.
- Monitor and maintain the front office systems and equipment to ensure optimum performance.
- Supervise night audit functions, and perform audit in absence of the night auditor.
- Be aware of emergency procedures and take full responsibility in emergency situations.
- Practice safe work habits, wear protective safety equipment and follow MSDS and OSHA standards.
- Able to fill in throughout the hotel for any department needing staffing in hourly or managerial role.
- Perform other duties as requested by management.
- Associate or Bachelor's degree preferred.
- Thorough knowledge of front office operations and an intermediate knowledge of overall hotel operations.
- Medical, Dental and Vision Health Insurance
- Paid Time Off
- 401k Company Match
- Free Basic Life Insurance
- Travel Discounts
- Commuter Transit and Commuter Parking Benefits
- Quarterly Bonuses and Incentives
- Employee Assistance and Wellness Program
- Educational/Professional Development
- Referral Bonus Program
- Work schedule varies and may include working on holidays and weekends.
- Requires standing for extended periods, walking, pushing, lifting up to 25 pounds, bending and reaching, stooping, kneeling, or crouching.
People Are Our Capability Hearts That Serve Only Excellence Stay Nimble - Own It
Sprachkenntnisse
- English
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