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Manager of Desktop Support and OperationsBard Early Colleges • Jersey City, New Jersey, United States
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Manager of Desktop Support and Operations

Bard Early Colleges
  • US
    Jersey City, New Jersey, United States
  • US
    Jersey City, New Jersey, United States
Jetzt Bewerben

Über

Manager of Desktop Support and Operations Bard College Bard College Information Technology is seeking an experienced, creative, and driven manager and technologist to advance the College’s end-user technology, create lasting improvements, and support the mission of the College.
About Bard Bard College’s main campus is located in Annandale‑on‑Hudson, NY, with 1,900 undergraduate students and a variety of graduate programs. The campus spans 1,000 acres along the Hudson River and hosts the Fisher Performing Arts Center, Hessel Museum of Art, and the Bard Prison Initiative—the largest college‑degree‑granting prison education program under one roof. Bard also operates several Bard High School Early Colleges across the country, international campuses, and partnerships, serving as a private institution dedicated to the public interest.
Essential Duties and Responsibilities Daily operational oversight
Lead and mentor the Desktop Support team, providing individualized support, direction, and leadership through example.
Prioritize team efforts, oversee Service Desk tickets, and maintain communication and schedules to ensure consistent coverage.
Serve as a primary point of contact for executive staff inquiries.
Respond to end‑user IT security issues and contribute to overall information security efforts.
Manage IT‑related building maintenance requests, vehicle upkeep, and workspace assignments.
Asset and vendor management
Oversee fleet management, inventory, and lifecycle.
Liaise with IT vendors, primarily for printing and desktop software.
Oversee the implementation and maintenance of software for lab and desktop environments and internal tools.
Strategic planning and governance
Collaborate with the IT Administration team to develop a zero‑based budget each year for Desktop operations and capital projects.
Lead end‑user computing, printing, inventory, and security projects in partnership with other IT and campus teams.
Help develop, implement, and monitor policies and standards affecting Bard’s computing environments.
Qualifications
Five or more years of IT management experience is required.
BA/BS degree or equivalent experience.
Strong interpersonal, organizational, problem‑solving, written, and oral communication skills.
Attention to detail, self‑motivation, and ability to work with minimal supervision.
Strong awareness of information security principles and application for end‑user systems.
Willingness to carry a mobile phone and remain on‑call for rare emergencies.
Physical ability to lift 30 lbs and work daily in an office environment.
Compensation $81,000‑$85,000 annually. Salary decisions are based on market, organizational considerations, experience, and qualifications, as well as internal and external equity.
Benefits Overview Full‑time employees receive an excellent benefit package that includes multiple health insurance options, TIAA retirement plans, generous vacation, sick, and personal time, and additional benefits. Additional information is available on the Bard College human resources website.
Equal Employment Opportunity Statement Bard is an equal‑opportunity employer and welcomes applications from those who contribute to our diversity. All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, mental or physical disability, age, sexual orientation, gender identity, national origin, familial status, veteran status, or genetic information.
AA/EOE
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  • Jersey City, New Jersey, United States

Sprachkenntnisse

  • English
Hinweis für Nutzer

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