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QA & Technical Documentation Analyst (Contract)Samyang America, Inc. • Brea, California, United States
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QA & Technical Documentation Analyst (Contract)

Samyang America, Inc.
  • US
    Brea, California, United States
  • US
    Brea, California, United States
Jetzt Bewerben

Über

About Samyang America Samyang America stands as the #1 Gen Z brand, boldly shaping the future of food culture with innovative flavors, viral trends, and unforgettable brand experiences. We don’t just create food – we craft moments that spark excitement, inspire connection, and celebrate bold individuality. Our mission is to bring daring, delicious products to the market that resonate deeply with the next generation of food lovers.
From iconic spicy noodles to creative new launches, we are driven by passion, creativity, and a commitment to pushing the boundaries of taste and culture. At Samyang America, you’ll join a dynamic team that thrives on innovation, collaboration, and a shared love for bold flavor experiences. We value fresh ideas, energetic spirit, and the courage to lead trends rather than follow them.
Position Summary Samyang America is seeking an experienced QA & Technical Documentation Analyst to support the development and deployment of a new Business Partners Portal designed to modernize distributor order management and communication processes. The portal will be used by external distributors and internal business teams to manage purchase orders, workflow approvals, notifications, status tracking, and document exchanges. The project is expected to significantly reduce manual administrative work, improve operational visibility, minimize human error, and provide a scalable platform to support future business growth. This role is critical to ensuring that the platform is properly tested, documented, validated, and transitioned into a stable production environment. In addition to quality assurance activities, this position will serve as the primary owner of project documentation, SOP creation, user manuals, testing protocols, recovery procedures, and operational handoff materials.
Key Responsibilities
Develop comprehensive QA strategies, test plans, and testing schedules
Create and execute detailed test cases covering all portal functionality
Manage User Acceptance Testing (UAT) activities
Validate business workflows, permissions, notifications, uploads, and integrations
Track, document, and manage defects through resolution
Create and maintain project-wide technical documentation
Develop SOPs, user manuals, training materials, and operational guides
Create server environment setup, recovery, and restoration procedures
Coordinate disaster recovery and business continuity testing
Support Go‑Live readiness reviews and deployment validation
Participate in Hypercare and post‑launch stabilization activities
Coordinate final acceptance testing and project sign‑off
Requirements
Fluent in both English and Korean
5+ years of experience in QA, Business Systems Analysis, Technical Documentation, or related fields
Experience supporting enterprise software implementation projects
Experience designing and executing UAT programs
Strong technical writing and documentation skills
Experience creating SOPs, operational procedures, and training materials
Familiarity with software development lifecycle (SDLC) methodologies
Excellent analytical, organizational, and communication skills
Documentation & Governance Requirements
All work performed throughout the project must be fully documented and maintained from project initiation through final delivery
All testing activities, defects, resolutions, configurations, and operational procedures must be documented
Server environment setup and recovery protocol testing are required responsibilities of this position
Support knowledge transfer and operational handoff activities before project completion
Contract Completion Requirements
All testing activities are completed and approved
UAT sign‑off is obtained
Documentation, SOPs, manuals, and training materials are delivered
Server recovery protocol testing is completed
Hypercare and stabilization support are completed
Final operational handoff is accepted by Samyang America
Contract Terms
Initial contract term: 3 months
Contract may be extended based on project needs and business requirements
Work location: Samyang America, Brea, California
Work schedule: Monday through Friday, 9:00 AM – 6:00 PM
Regular on-site attendance is required throughout the project duration
Compensation: $83,200 – $108,160 annual salary (paid pro‑rata for 3‑month contract)
Equal Employment Opportunity Employer Samyang America is committed to providing equal employment opportunities to all individuals. We do not discriminate in employment decisions on the basis of race, color, religion, sex, national origin, age, disability, genetic information, or any other status protected by applicable federal, state, or local laws.
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  • Brea, California, United States

Sprachkenntnisse

  • English
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