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Bilingual Quality Assurance & Customer Experience LeadASM Research, An Accenture Federal Services CompanyMadison, Wisconsin, United States
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Bilingual Quality Assurance & Customer Experience Lead

ASM Research, An Accenture Federal Services Company
  • US
    Madison, Wisconsin, United States
  • US
    Madison, Wisconsin, United States

Über

ASM Research is seeking a quality assurance professional to monitor customer interactions and analyze feedback to improve overall experience. The ideal candidate will have at least 8 years of experience in call center quality assurance and be adept in customer service and problem-solving. You will have the opportunity to develop new agent communications, provide training, and implement operational improvements while working closely with clients to enhance services.
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  • Madison, Wisconsin, United States

Sprachkenntnisse

  • English
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