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Catering Sales & Conference Service ManagerCaravan CourtArlington, Texas, United States
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Catering Sales & Conference Service Manager

Caravan Court
  • US
    Arlington, Texas, United States
  • US
    Arlington, Texas, United States

Über

Status:
Exempt
Reports to:
Director of Sales & Marketing
JOB SUMMARY Responsible for selling and servicing catering accounts, entertaining and maintaining relationships with existing accounts to meet and/or exceed food and beverage revenue goals. Position will also be responsible for servicing other accounts sold. This job description is not an exclusive or exhaustive list of all job functions that an associate in this position may be asked to perform from time to time.
ESSENTIAL DUTIES & FUNCTIONS
Oversee client functions to ensure customer satisfaction.
Provide conference services for most in-house groups, conferences and meetings.
Work with other departments within the hotel to provide quality service.
Achieve budgeted revenues and expenses and maximize profitability related to the sales department.
Maintain and correct procedures for credit control, financial transactions, and security of financial assets.
Promptly respond to and resolve client requests, complaints, or questions in a courteous and timely manner.
Identify potential clients, maintain strong relationships, and respond promptly to inquiries.
Maintain visibility in local industry organizations and participate in promotional events.
Any other duties as assigned by an immediate supervisor.
ESSENTIAL SKILLS AND QUALIFICATIONS
Excellent written, spoken, and presentation skills. Additional language ability, a plus.
Must have a comprehensive knowledge applicable Federal, state, and local health, safety, and legal regulations.
Be fully knowledgeable of the capabilities and limitations of the hotel and departments that may impact sales strategies.
Must have exceptional mathematical and computer skills.
Must be able to work a flexible schedule including nights, holidays, and weekends, as needed.
Delphi systems knowledge preferred.
PHYSICAL REQUIREMENTS
Sitting: Frequently. Padded office chair, chair with back for breaks and meal periods. Completing required paperwork, answering emails, various other computer driven tasks.
Standing/Walking: Frequently to attend meeting, meet with staff, meet with clients, walk hotel with clients.
Typing
Viewing monitors
Writing
Reading
WORKING ENVIRONMENT
Interior of hotel in all areas of hotel. Exposure to hot and cold temperatures, non-climate controlled Office
Exterior of hotel with exposure to weather conditions
BASICS
Demonstrates commitment to Valencia Group Hospitality operating principles and philosophies.
Holds self and others accountable for achieving results.
Addresses conflict in a timely manner.
Contributes to team results.
Deals with change effectively.
CANDIDATE PROFILE Education and Experience
Two to three years of progressive experience in full-service hotel environment
Bachelor’s degree is a plus. High school education and relevant training and experience required.
Must have a comprehensive knowledge of all hotel departments and functions.
Previous sales experience, Food and Beverage knowledge, detail oriented and highly organized.
Source: Hospitality Online
#J-18808-Ljbffr
  • Arlington, Texas, United States

Sprachkenntnisse

  • English
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