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Coach (Non-Complex) - W(USA) Front End CoachM FrontendWalmart • Hilliard, Ohio, United States
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Coach (Non-Complex) - W(USA) Front End CoachM Frontend

Walmart
  • US
    Hilliard, Ohio, United States
  • US
    Hilliard, Ohio, United States
Jetzt Bewerben

Über

Position Summary Dublin, OH
What You'll Do
Lead and develop teams by teaching, training, and listening to associates touring stores.
Provide feedback and coaching; communicate and collaborate with all levels of associates regarding store operations.
Utilize technology, business initiatives, merchandising, and company direction to introduce and lead change efforts.
Set clear expectations and guidance to implement business solutions and communicate business objectives.
Model and demonstrate exceptional customer service standards to store associates, following the One Best Way OBW service model.
Manage and support customer service initiatives such as community outreach programs and store-of-the-community events.
Ensure customer needs, complaints, and issues are resolved; develop and implement action plans to correct deficiencies.
Provide process improvement leadership to ensure a high‑quality customer experience.
Drive financial performance and sales of the designated store area by reviewing PL Profit‑Loss statements and managing budgeting, forecasting, and expenses.
Confirm budgets are indexed to sales; monitor effective merchandise presentation, seasonal transitions, inventory flow, and operational processes.
Develop and implement action plans to mitigate shrink and meet sales and profit goals.
Supervise and develop hourly associates by hiring, training, mentoring, assigning duties, setting clear expectations, and recognizing performance.
Coordinate and oversee job‑related activities and assignments; maintain relationships with key stakeholders.
Support plans and initiatives to meet customer and business needs; set goals and measure progress.
Identify and address improvement opportunities with adaptability and continuous learning.
Ensure compliance with company policies, procedures, and ethical standards; implement related action plans.
Promote a workplace culture of belonging and respect for individual differences.
Act with integrity, exhibiting humility, honesty, fairness, and transparency; support Walmart’s regenerative goals.
Serve customers and members by delivering results, prioritizing the customer, and applying business models consistently.
Make data‑based decisions, balancing short‑ and long‑term priorities, and considering stakeholders in planning.
Strive for excellence by taking calculated risks, demonstrating courage, learning from mistakes, and encouraging continuous improvement.
Minimum Qualifications
2 years of college; or 1 year of retail experience and 1 year of supervisory experience; or 2 years of general work experience and 1 year of supervisory experience.
For facilities that sell firearms, successful completion of a firearms‑specific Criminal Background Check (CBC) and Firearms Authorized Training is required.
For facilities that sell only ammunition, a current state‑issued Certificate of Eligibility may be required.
Required to attend and complete all job‑required trainings and assessments (e.g., Academy trainings, Open Door trainings).
Preferred Qualifications
Bachelor of Science in Business Management and Leadership (e.g., Live Better U, Bellevue University).
General work experience supervising 5 or more direct reports, including performance management, mentoring, hiring, and firing.
Primary Location 5900 Britton Pkwy, Dublin, OH 43016-1207, United States of America
Walmart is committed to maintaining a drug‑free workplace and has a no‑tolerance policy regarding the use of illegal drugs and alcohol on the job.
Benefits You'll Enjoy
Health benefits including medical, vision, dental, and wellness programs for you and your family.
Financial benefits: 401(k), stock purchase plan, and company‑paid life insurance.
Paid time off: PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting.
Short‑term and long‑term disability, military leave pay, adoption and surrogacy expense reimbursement.
Live Better U education benefit covering 100% of tuition and books for eligible associates.
Walmart Academy with job‑specific retail training and leadership courses.
Employee discount card: 10% off most regular‑priced items and fresh produce in‑store and select items online (eligible after 90 days).
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  • Hilliard, Ohio, United States

Sprachkenntnisse

  • English
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