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Medical and Office Assistant (49724)
- Brooklyn, New York, United States
- Brooklyn, New York, United States
Über
Salary Range $25.46 - $25.46 Hourly Job Shift 9:00 AM- 5:00 PM Education Level High School or GED
OverviewThis role is in a Community Health clinical site setting; working on a team of committed professionals supporting Physicians, Nurse Practitioners and Nurses, while also providing patient care and administrative duties necessary to deliver quality patient care to a diverse and vulnerable population.
DescriptionThis employee will work as part of the PCMH team with the following essential duties and responsibilities include the following:
Essential duties and Responsibilities include the following:
- Provide full-cycle appointment management for clinic site (patient follow-up and drop-in appointments, specialty services and testing) to optimize clinic patient hours.
- Document all services in eClinical Works (EMR) system.
- Manage all front office tasks including; basic intake and collection of patient demographics, insurance information, privacy practice forms, its collection and management, faxing, and filing.
- Referral coordination with patient contact for date of appointment.
- Insurance verification on all patients requesting a visit.
- Ensure all registration information is completed and updated accurately at the time of each appointment.
- Responsible for printing pre-visit planning in preparation for huddle.
- Follow all Federal, State and City regulations and guidelines regarding to medical clinic operations.
- Responsible for understanding CFH's Medical Clinic Policy and Procedures.
- Assist in taking medical histories, vital signs, recording height and weight at Nurse Manager/Provider request.
- Performs phlebotomy and collects lab specimens, as requested, using appropriate protocols, such as infection control. Logs information into EMR/vendor system, labels, and routes lab specimens according to standard procedure.
- Ensures that results are received on all lab specimens submitted.
- Maintains order and cleanliness of examination rooms.
- Ensures medical supplies are maintained and reordered.
- Disposes of expired supplies according to procedures.
- Performs equipment checks and completes required logs; which may include refrigerator logs, eyewash logs, sample medication logs, AED, and other required checks/logs.
- Liaise with laboratory and pharmacies as directed by provider and Nurse Manager.
- Performs monthly NYSDOH Article 28 policy walkthroughs.
- Submits work orders as indicated upon completion of Article 28 walkthrough.
- Assist with change of simple dressings, check urine for glucose and ketones and other tests as directed by Nurse Managers and provider staff.
- Perform EKG exams.
- Point-of-care testing as directed by the provider (HIV, Hep C, additional CLIA waived tests).
- Perform all required point of care proficiency tests.
- Perform lot specific Quality Assurance checks and log all results on all point of care testing.
- Report issues or challenges to provider(s), Nurse Managers and Director of Practice Management.
Job Qualifications:
Educational Requirements:
- AA degree preferred, High School Diploma required
- Medical Assistant
- Basic Life Support Certificate required.
Experience:
- 1-2 Years of experience as MA with medical office experience preferred.
- Ability to communicate effectively with multicultural and language-deficit patients.
- Effective interpersonal and communication skills
- Proficiency in Microsoft Outlook, Excel, and Word
- Excellent telephone etiquette
- Bilingual-Spanish preferred
- Experience using eClinical is a Plus!
Sprachkenntnisse
- English
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