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Solutions Architect
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Solutions Architect
- Augusta, Georgia, United States
- Augusta, Georgia, United States
Über
Our Culture We emphasize the importance of education and continuous improvement. Through teaching, training, collaboration, and perseverance, we strive for personal and professional growth. Our belief in the value of knowledge drives us forward. We understand that the skilled services we offer are our product, and it is our top priority to provide exceptional service to our clients with genuine care for their satisfaction.
Our People We strive for excellence in everything we do.
We always aim to make a positive impact with each other and our clients.
We have passion that drives us to continuously learn and grow.
We are dedicated to creating a supportive and inclusive environment where everyone feels valued and respected.
We believe together, we can achieve great things.
Our Core Values
Proactive Ownership – Taking initiative, assuming responsibility, and driving results without waiting for instructions.
Client Experience First – Prioritizing the satisfaction and success of our clients.
Unrelenting Dedication – Persistently pursuing excellence even in the face of challenges or setbacks.
Promises Kept – Fulfilling commitments, honoring agreements and delivering on our word.
Embraces Change – Welcoming and adapting to shifts, innovations and evolving circumstances.
What We Offer
Ambitious learning environment—we pay for certifications & reward learning achievements.
Customized career-progress plan tailored to your skill level, interests, and goals.
Generous leave: PTO, Holidays, and Comp time.
Competitive and comprehensive medical, dental, and vision insurance, including life and disability plans.
Retirement – IRA.
Position Overview The Solutions Architect is responsible for designing, scoping, and guiding the adoption of IT, cloud, and security solutions across Premier Networx’s client base. This role blends pre‑sales technical leadership with strategic consulting, acting as a trusted advisor to clients and internal teams.
The Solutions Architect translates business objectives into scalable, secure, and cost‑effective managed solutions. They work closely with Sales, Client Success, Professional Services, and NOC teams to ensure solution alignment, technical accuracy, and long‑term client success.
Responsibilities
Lead technical discovery meetings with prospective and existing clients to understand business needs, risks, and growth objectives alongside Sales and Client Success.
Architect on‑premises and virtual server environments, including physical hosts, hypervisors, storage, and network integration.
Design virtual server infrastructures across VMware vSphere/ESXi, Hyper‑V, and Azure VMware Solution, including HA, clustering, and performance optimization.
Lead architecture for on‑prem server environments encompassing compute, storage, networking, identity, and security layers.
Modernize and migrate legacy on‑prem and virtualized server environments to standardized, scalable, and hybrid cloud architectures.
Design and architect comprehensive backup solutions, including local, offsite, and cloud‑based backups, aligned with business continuity requirements.
Architect disaster recovery strategies for on‑prem, virtual, hybrid, and cloud environments, including replication, failover, and recovery testing.
Develop scopes of work (SOWs), statements of recommendations, and project budgets.
Ensure proposed solutions align with compliance standards and cybersecurity best practices.
Work closely with Project Engineers to ensure successful implementation of designed solutions.
Validate technical feasibility, licensing accuracy, and long‑term supportability of proposed solutions.
Serve as escalation resource for complex technical environments as needed.
Maintain standardized design documentation within ConnectWise Manage.
Participate in strategic client roadmap planning and quarterly business reviews when needed.
Stay current on emerging technologies and vendor offerings to enhance service portfolio.
Knowledge, Skills, and Abilities
Extensive hands‑on experience with Microsoft Server technologies, including Windows Server (2016/2019/2022), Active Directory, DNS/DHCP, Group Policy, and core identity/access services.
Proven ability to design and architect full Microsoft‑based server environments, including domain structure, server roles, and hybrid identity integrations.
Strong experience with virtualization platforms (VMware/Hyper‑V) and cloud services (Azure IaaS, Azure AD/Entra ID, Microsoft 365).
Advanced understanding of networking, firewalls, backup, and cybersecurity frameworks.
Ability to translate technical concepts into business‑level language.
Strong documentation and scope‑writing skills.
Financial awareness of margins, licensing models, and revenue impact.
Experience collaborating with cross‑functional MSP teams.
Client‑centric mindset with focus on long‑term partnership.
Strong solution design and technical planning skills.
Ability to communicate effectively with both technical and non‑technical stakeholders.
Ability to collaborate across departments and guide technical decision‑making.
Credentials and Experience
3+ years in infrastructure engineering, consulting, or MSP architecture roles.
Experience selling technical products and services OR supporting a sales team as a technical representative.
Track record of engineering.
MSP, VAR, or consulting experience strongly preferred.
Bachelor's degree in Information Technology, Computer Science, or Engineering OR equivalent work experience.
Preferred Qualifications
AWS Certified Solutions Architect.
Google Cloud Architect (less common, but appears).
Infrastructure and Security: Cisco (CCNA / CCNP), CompTIA (Network+, Security+, A+), other relevant vendor certifications.
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Sprachkenntnisse
- English
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