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Quality Assurance AnalystState of California • California, Maryland, United States
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Quality Assurance Analyst

State of California
  • US
    California, Maryland, United States
  • US
    California, Maryland, United States
Jetzt Bewerben

Über

Under the direction of the Crime Analyst Supervisor, the Crime Analyst (CA) II provides extensive initial training to new Crime Analyst Is (CA I) in the Eligibility Clearance Unit, Firearms Record Review Team, Armed and Prohibited Persons Unit, Carry Concealed Weapon Background Team, Firearms Reporting Team, and the Employment Subsequent Notification Team. CA Is determine the eligibility of a person to own or possess a firearm and ammunition by querying various databases and analyzing the records obtained. The CA II conducts quality control reviews of 10% of background eligibility checks made by CA Is to ensure the determinations are accurate. The CA II is also responsible for assisting with developing Quality Assurance Unit processing procedures, workload tracking logs, and unit statistical reports. The CA II provides one‑on‑one training on a regular basis, as well as group refresher trainings as needed, to the CA Is and other Bureau of Firearms staff with regard to eligibility check determinations and associated processes. The CA II acts in a lead capacity to resolve the most complex criminal and firearm record related issues specific to background eligibility checks. The CA II provides direction and assistance to staff on workload processes, conducts research, and works directly with law enforcement and other government agencies. The CA II works with the Application Development Bureau information technology staff to develop, test, and implement system enhancements to the section’s databases. In response to critical workload, the CA II may be required to work mandatory overtime and may not be granted time off during the months of November and December. Qualifications In addition to evaluating each candidate’s relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate: Knowledge of various databases applicable to Crime Analyst work relevant policies and procedures various terminology and acronyms used in Crime Analyst work elements of the criminal intelligence cycle to identify and describe the formalized steps of this process state and federal regulations, state codes, and policies as they pertain to the functions of criminal investigation Ability to work independently to meet deadlines with minimal supervision work productively as a member of a team select important elements contained within reports extract data from detailed documents establish and maintain files and databases apply general rules to specific problems to form logical conclusions identify missing items in a thread of information to establish a need for further investigation visually present results of investigative efforts through a variety of software tools identify complex problems and review related information to develop and evaluate options and implement solutions break complex data down into organized and useful sections of information gather sources of information to be used in identifying trends of making conclusions
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  • California, Maryland, United States

Sprachkenntnisse

  • English
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