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Airline Reservations Agent
- Des Plaines, Illinois, United States
- Des Plaines, Illinois, United States
Über
This is a travel agent role that requires proficiency in Sabre GDS. This is a well-established, family-owned Tour Company that has been operating for 38 years. Their mission is to make travel dreams a reality on their artfully crafted, all-inclusive tours throughout America and Europe. This fast-growing team is looking to hire an Airline Reservations Agent to join them.
Job Location: Greater Chicago Area, in-office preferred (local candidates will be considered first). Open to hybrid/remote, if candidate is exceptional.
Responsibilities- Book airfare, door-to-door limousine service and airport transfers
- Book pre & post hotel stays
- Assist clients in making their reservations and collecting payments
- Manage client invoicing (deposits, final payment reminders, and cancellations)
- Help clients prepare for their upcoming tours (answering questions, prepare trip documents, etc.)
- 2-3 years' experience working on Sabre GDS (including ticketing, exchanges, refunds)
- Must be patient, flexible and adaptable
- Ability to work independently and part of a team
- Strong organizational skills
- Ability to think on your feet in case of an emergency
- Keen eye for detail
- Basic knowledge of Microsoft Office/Google Docs
- Enjoys being on the phone, interacting with customers
- Is patient and kind
- Is service-oriented
- Possesses good interpersonal skills
Sprachkenntnisse
- English
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