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Dental Registration Technician I
- Kenai, Alaska, United States
- Kenai, Alaska, United States
Über
Greets all un'ina and co-workers with a smile- provides exceptional customer service with each interaction Responsible for un'ina registration, ensuring accurate capture and data entry of all un'ina updated demographic and insurance information Ensure capture of all charges for services provided at the Dena'ina Wellness Center Operate credit card machine and cash drawer Schedule future appointments at check-out Scan ID, CIB, and insurance cards into electronic registration package Hand out referral forms, intake packets, educational materials, as needed Answer multi-line phone Route calls to appropriate individual or department Schedule appointments, completing mini registration for new un'ina Ensure accurate verification of insurance and data entry into electronic registration package Reschedule No Show and Cancelled appointments Perform appointment reminder calls, include fee for service or outstanding balance, as appropriate Verification of insurance Monitor waiting room behaviors Attend all required meetings
It is the intent of this job description to highlight the essential functions of the position; however, it is not an all-inclusive list. The incumbent may be called upon and required to follow or perform other duties and tasks requested by his/her supervisor, consistent with the purpose of the position, department and/or the Kenaitze Indian Tribe's objectives. Working Conditions Lifting Requirements
Light work - Exerting up to 20 pounds of force frequently, and/or a negligible amount of force constantly to move objects. If the use of arm and/or leg control requires exertion of forces greater than that of sedentary work and if the worker sits most of the time, the job is considered light work.
Physical Requirements
Stand or Sit (Stationary position) Walk (Move, Traverse) Use hands/fingers to handle or feel (Operate, Activate, Use, Prepare, Inspect, Place, Detect, Position) Climb (Stairs/ladders) or balance (Ascend/descend, work atop, traverse) Stoop, kneel, crouch or crawl (Position self (to), Move) Talk/hear (Communicate, Detect, Converse with, Discern, Convey, Express oneself, Exchange information) See (Detect, Determine, Perceive, Identify, Recognize, Judge, Observe, Inspect, Estimate, Assess) Repetitive Motion
OSHA Categories
Category II - Normal routine involves no exposure to blood, body fluid or tissue, but exposure or potential for exposure may occur
Equipment and Tools Equipment used for job: Computer, Phone, Fax Machine, Photo Copier, Credit Card Machine, Scanner Drives KIT or Personal Vehicle: Both Travel
Local In-State
Qualifications Education
High School Diploma or GED Associates Degree in related field preferred
Experience
One year in a scheduling or registration function in a healthcare setting required Experience and understanding of the Revenue Cycle function within an organization Experience in insurance verification and charge collections Proficient in Microsoft Office Suite Knowledge of, and experience in, Electronic Health Records with specific focus on Un'ina Scheduling and Registration Knowledge of HIPAA and 42 CFR, Part 2
License/Certification
None
Special Skills
Ability to type 40 wpm, 10-key by touch Accuracy and dependability a must Exceptional Customer Service Skills Effective written, oral, and interpersonal skills Ability to work independently
Preferred
Knowledge and experience working with cultural diversities
This position is a Covered Position subject to all requirements of the Alaska Barrier Crimes Act (ABCA) and to the Indian Child Protection and Family Violence Prevention Act, (ICPA). ABCA and ICPA requirements apply and must be complied with at all times in order to remain in the position.
Sprachkenntnisse
- English
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