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Retail Sales AdvisorLiberty Latin America • West Covina, California, United States
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Retail Sales Advisor

Liberty Latin America
  • US
    West Covina, California, United States
  • US
    West Covina, California, United States
Jetzt Bewerben

Über

What's the Role? Retail Sales Advisor
role is split into a number of job functions you will be required to undertake as requested by the store manager. All Retail Sales Advisors will be required to learn all of these functions and rotate through them to ensure the successful running of the store. Sell the organization’s products and/or services in a retail store, including support functions such as customer service, cashiering.
What You'll Do
Demonstrate CWC retail behaviors with every customer encounter.
Own and resolve your customers’ problems.
Be alert and always provide the best advice for your customers’ changing needs.
Put yourself in your customer’s shoes and help them to understand which of our products and services are best for them.
Use product knowledge to handle concerns and questions the customers will have.
Use feedback as an opportunity to learn and grow.
Be aware of other customers who need help and advice to efficiently serve everyone.
Exceed store and personal targets
Hit and consistently exceed personal targets and contribute towards store targets.
Use CWC Retail sales cycle to thoroughly explore customer’s needs and help them buy.
Recommend products and services to improve your customers’ experiences and their lifestyles.
Convert customers who are browsing in order to meet sales targets.
Always upsell with apps, data plans, or accessories to every customer in order to increase customer satisfaction and achieve sales and store targets.
Observe and share competitor activity with your Retail Store Manager.
Understand impact of your store performance on the wider CWC strategy.
Engage, advise, and delight customers by showing them what is possible with your solutions.
Store housekeeping and compliance
Work with your team members to make sure the store looks great and that display products are working properly.
Work with your team to make sure the store is a safe environment.
Always follow CWC Retail policies and processes.
Consistently achieve administrative requirements for cash and inventory handling.
Help the retail store manager
Make recommendations to improve processes that will improve the customer experience.
Make recommendations to help build a unified team.
Be an advocate of CWC.
Perform all other job-related duties as requested by the Store Manager.
Attend all trainings directed by the store manager and participate fully in all individual performance reviews and discussions.
Participate in a monthly outdoor sales or extended work activities to increase brand and product awareness and sales targets, where required.
Knowledge & Experience
Associate Degree.
Retail experience preferred.
At least two years of experience in a fast-paced environment.
Equal Employment Opportunity Statement:
Liberty Latin America provides equal employment and advancement opportunities to all colleagues and applicants for employment without regard to age, color, citizenship, disability or perceived disability, ethnicity, gender, gender identity or expression, genetic information, marital or domestic partner status, military or veteran status, national origin, pregnancy/childbirth, race, religion, sexual orientation, or any other category protected by federal, state, and/or local laws.
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  • West Covina, California, United States

Sprachkenntnisse

  • English
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