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FULL TIME SALES ASSOCIATE & KEYHOLDER
- Southampton, Massachusetts, United States
- Southampton, Massachusetts, United States
Über
Key Responsibilities
Deliver an Elevated Customer Experience: Greet every customer warmly and authentically. Understand their needs and provide personalized recommendations that reflect TOCCIN’s values.
Achieve and Exceed Sales Goals: Take ownership of individual sales targets and contribute to overall store performance by confidently guiding clients through their shopping experience.
Clienteling & Relationship Building: Build lasting relationships with customers by maintaining consistent communication, remembering preferences, and providing a high‑touch, client‑first experience.
Product Knowledge & Brand Storytelling: Become an expert on TOCCIN’s collections, history, and mission. Share the brand story and product details with customers to create deeper engagement and loyalty.
Maintain Brand Standards & Store Presentation: Ensure the store environment is clean, well‑merchandised, and aligned with TOCCIN's premium aesthetic. Help execute floor sets, visual displays, and restocking as needed.
Operational Support: Assist with opening and closing procedures, point‑of‑sale transactions, returns, and exchanges. Support inventory processes, loss prevention standards, and operational compliance.
Collaborate as a Team Player: Work closely with store leadership and fellow team members to meet shared goals and uphold a positive, inclusive in‑store culture.
Qualifications
2+ years of experience in a retail or client‑facing role, preferably in fashion or luxury.
Passion for style, sustainability, and storytelling.
Strong communication and interpersonal skills.
Organized, detail‑oriented, and proactive.
A positive, team‑first attitude with a customer‑centric mindset.
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Sprachkenntnisse
- English
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