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Front Desk Agent
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Front Desk Agent
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Front Desk Agent
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Front Desk Agent - FT
Koury CorporationGreensboroDescriptionThe award winning Grandover Resort & Spa - Wyndham Grand Hotel is currently seeking an outgoing, professional, and energetic Front Desk Agent.Open availability required Responsibilities:Che
Front Desk Agent - Second Shift
CrescentColumbusRenaissance Columbus Downtown Hotel sits in the heart of Columbus, offering easy access to landmarks like the Ohio Theatre, German Village, and the Greater Columbus Convention Center. The hotel blends
Front Desk Agent
- San Diego, California, United States
- San Diego, California, United States
Über
SpringHill Suites San Diego Poway CA
Apply your outgoing personality and ability to connect with others to create memorable guest experiences! As a Front Desk Agent, you will be the first impression for our guests upon arrival and throughout their stay you will build lasting impressions and gain loyal guests by handling all questions, requests and complaints promptly and courteously. We offer eligible employees a number of benefits to enhance their health and well-being:Group insurance, including medical, dental, vision and company-paid life insurance.Paid time offCompany-matched 401(k) planVoluntary benefits including short term disability, long term disability, accident, life, critical illness and Flexible Spending AccountLife enrichment benefits including hotel benefits, employee assistance program, leadership development program and more!Get paid daily
Ensure that all guests receive a friendly, efficient and error-free check-in and check-out experience.Handle continuous requests in a fast paced environment by coordinating with other departments to ensure all guest requests are met.Answer questions regarding the local area and facilities and be able to give proper directions and resources to positively influence each guest’s stay.Demonstrate proper phone etiquette including transferring calls, taking messages and making reservations.Follow proper cash handling procedures and be able to post and reconcile charges applied to guest receipts.Support the goals of the hotel through teamwork and collaboration with all departments.
Previous customer service experience where you have been guest facing in a fast-paced environment is ideal. To be successful in this role, you need strong verbal and written communication skills. You must be able to read, write, type and use basic technology. This job requires you to stand for an entire shift and you also must be able to lift at least 25 pounds. Applicants must be available to work evenings, weekends and holidays.
Sprachkenntnisse
- English
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