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Copywriter
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Über
Time
As long as client deliverables are met and internal tasks are completed on time, we don't micromanage how or when you get the work done.
You are expected to be available to respond to your pod during standard working hours (9am-5pm CST), especially in cases of urgent requests or active campaigns.
This is a remote position; you're free to work from anywhere.
Time off is flexible and can be requested with proper notice. We trust you to manage your bandwidth responsibly.
Mission For Copywriter To build brand equity and drive client revenue through strategic, customer-aligned copywriting that resonates with the target audience, reflects brand voice, and enhances email performance. This role blends research, creativity, and ecommerce fluency to create compelling content at scale.
Market Research & Brand Understanding Thoroughly reviewing the client onboarding form , listening to the onboarding call (if available), and extracting key positioning statements and objectives. Exploring all brand touchpoints: website, About Us, FAQs, shipping/returns pages, and social media presence to gather brand tone, customer experience language, and business model. Auditing the Facebook Ad Library , if applicable, to understand ad messaging, offers, and creative angles that have been tested. Market Research SOP on Click Up.
Email Structure & Hierarchy Mastery Understanding copywriters are on the front lines of execution when it comes to bringing an email to life. Bad copy = bad design = revisions. Put most of your efforts into the subject lines / preview text + top fold of the email. If customers don't open the email none of the content in the email matters. Also understand, that majority of the clicks happen in the top fold of the email. Copywriters must understand visual hierarchy and the psychology of scannable emails, organizing copy into clear sections: header, subheader, CTA, and supporting content. Ensuring all product references include proper links for the design team and should communicate clearly when a specific layout or product display is needed.
Prompt Engineering & AI Efficiency First understand that AI is a tool, and an extension of the person wielding it. If you don't have a good understanding of copywriting or ecommerce then AI is not going to save you. Focus your efforts on being creative, critical, and problem solving. Copywriters should see themselves as prompt engineers: using AI to do the heavy lifting, but guiding it with clarity, and strategic insight. Taking the best portions and snippets that AI spits out and turning it into a compelling and high converting email copy.
Ownership
Treat client accounts as your own business. Genuinely care for the business and their customers, (not just writing copy for the sake of writing copy).
Attention to Detail
In email, the smallest mistake can erode trust or cost conversions. Precision in grammar, formatting, tone.
Critical Thinking
Accept feedback from others and yourself. Always be critical of your work and how to improve it. You have to be your biggest critic.
Strategic / Problem Solving
Finding the perfect balance between brand equity and generating revenue.
Team Player
Knowing how to work within a creative team. This includes collaborating with designers, account managers, and contributing to a positive team culture.
Outcomes // KPIs
Brand-Aligned Copy That Builds Brand Equity & Drives Email Revenue
Market Research & Brand Understanding
Exploring all brand touchpoints: website, About Us, FAQs, shipping/returns pages, and social media presence to gather brand tone, customer experience language, and business model.
Auditing the Facebook Ad Library , if applicable, to understand ad messaging, offers, and creative angles that have been tested.
Market Research SOP on Click Up.
Asking insightful strategic questions: Is the brand DTC, B2B, or hybrid? Is it a one-product brand or catalog-driven store? High ticket product vs low ticket? ($1000+ vs $50) Is the focus more conversion/sales-driven or brand-story/emotional connection? Who is the core customer demographic (age, gender, psychographics)? What are their key pain points, emotional triggers, and desired transformations? What does the customer journey look like?
Ecommerce Fluency & Conversion Strategy Understanding the difference between pre‑purchase (acquisition) flows and post‑purchase (retention) flows, and how messaging, tone, and CTA strategy must adapt accordingly. Pre‑purchase flows (e.g., Welcome, Abandoned Cart, Browse Abandonment) should focus on building trust, eliminating objections, and driving the first conversion. Post‑purchase flows (e.g., Post‑Purchase, Replenishment, Winback) should focus on increasing lifetime value, reinforcing the brand promise, and creating emotional loyalty. Using our Miro flow map or swipefile Figmas to understand where each flow fits in the journey, and how to personalize it for brands of different models.
Daily Execution of Fulfillment & Team Management
Checking ClickUp frequently every day, claiming and completing tasks proactively, flagging blockers early, and following internal workflows for copy reviews, approvals, and revisions.
You are responsible for completing daily administrative check-ins, including the End of Day (EOD) and Standard Work Check List (SWCL) forms. These forms are essential for maintaining visibility, accountability, and clarity across all accounts and projects.
As the Copywriter, you are responsible for communicating with your pod's Account Manager to gather any necessary information about the client, and ensure timely deliverables of any priority task.
Respond in a timely manner to your team members, things can happen very quickly in the email space, especially in times when clients have urgent requests.
Participate in Slack discussions, team meetings, and async workflows.
Our Offer Full-time, fully remote opportunity.
Flexible working hours, with availability between 9 AM - 5 PM CST (Monday to Friday).
Compensation: $2200 -$2800 USD/month
Freelance contract (you're responsible for your own taxes).
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Sprachkenntnisse
- English
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