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Sales Manager (Funeral) - ABILENE, TXDirectors Investment Group Inc • Abilene, Texas, United States
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Sales Manager (Funeral) - ABILENE, TX

Directors Investment Group Inc
  • US
    Abilene, Texas, United States
  • US
    Abilene, Texas, United States
Jetzt Bewerben

Über

Are you constantly looking for ways to create value for others? Do you dream of developing meaningful partnerships with organizations in your community? Are you a knowledgeable, trusted business advisor? If so, we would like to meet with you.
We seek a highly‑qualified, motivated Funeral Home and Cemetery Sales Manager in ABILENE, TX . The Sales Manager plays an essential role in generating revenue for the funeral home(s) and/or cemetery(ies) and serves as the primary reference for Family Service Professionals and/or Advanced Planning Professionals, helping manage contact with families to fulfill their death care needs.
Compensation and Benefits
Generous compensation including base salary and overrides
Health benefits and 401(k) plan
Continuous training and development by supportive sales management teams
Annual incentive trip
Duties and Responsibilities
Coach Family Service Professionals and/or Advanced Planning Professionals and act as their primary reference regarding customer service, prospecting, product knowledge, sales presentations, closing skills, prices, terms, paperwork, and sales guideline interpretation.
Responsible for scheduling, lead distribution, follow‑up and other aspects of managing a sales team; the Sales Manager is not required to sell a product or service.
Generate sales leads through professionally serving at‑need families, networking and community interaction; partner with other businesses and arrange and coordinate group seminars.
Assist the VP in developing the annual location pre‑need sales budget and ensure the budget is met.
Accountable for a 24‑hour response to customer complaints and for teaching Family Service Professionals and/or Advanced Planning Professionals how to turn complaints into opportunities.
Establish and review activity and performance plans for Advanced Planning Professionals and/or Family Service Professionals.
Hire, discipline, terminate, train, advance, and place Family Service Professionals and/or Advanced Planning Professionals.
Manage attendance, absenteeism, leave, pay issues, and performance for assigned Advanced Planning Professionals and/or Family Service Professionals.
Communicate team progress to the General Manager and Cemetery VP.
Work jointly with all personnel to ensure customer satisfaction.
Ensure compliance of sales practices with federal, state, and local regulations (e.g., “No Call” legislation).
Review sales contracts written by Advanced Planning Professionals and/or Family Service Professionals to ensure they follow sales guidelines.
Lead change initiatives that support seamless service.
Act as a resource person for estate planning with the intent to increase market share and heritage.
Mentor sales professionals by leading by example, shadowing job performance, and coaching.
Requirements
2–3 years funeral sales management experience (preferred).
A valid Texas Life insurance license (preferred).
1–3 years experience as a Family Service Professional or Advanced Planning Professional (preferred).
A history of community, civic, volunteer, or sectarian work within the market.
Knowledge of computers and relevant software.
Good written and verbal communication skills for interacting with grieving families, co‑workers, and stakeholders in a calm, professional manner.
Ability to collaborate easily with co‑workers, keep shared information up to date, and work well independently and on projects.
Works with other departments as needed.
Invents new ways to approach problems and processes to achieve results.
Shares viewpoints and information openly and listens attentively to others’ ideas and suggestions.
Communicates in a timely and effective manner with managers.
Proactively contributes to group objectives and volunteers to help others as needed.
Ability to interface well with personnel at all levels.
This position is to be employed by our partners in ABILENE, TX .
To learn more about a career with Funeral Directors Life – a career with purpose – please apply today for immediate consideration.
An Equal Opportunity Employer.
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  • Abilene, Texas, United States

Sprachkenntnisse

  • English
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