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Document Controller & QA Administrator
- Springfield, Missouri, United States
- Springfield, Missouri, United States
Über
Location Springfield, MO
Pay Based on experience
Job Type Full-Time | Salary/Exempt
About The Company Creative Modular Construction (CMC) is committed to operational excellence, quality assurance, and continuous improvement across all areas of modular construction. Our team values integrity, collaboration, innovation, and accountability while maintaining high standards in compliance and quality management.
Job Summary The Document Controller & QA Administrator is accountable for the full administration of Creative Modular Construction’s (CMC) Document Management System (DMS) and the day-to-day operational support of the Quality Assurance program in compliance with company policies, procedures, and ISO 9001:2015 requirements. This role ensures controlled documents and records follow standardized naming, numbering, formatting, versioning, review and approval workflows, publication, archival, and retention requirements while supporting audit readiness, regulatory compliance, and continual improvement across the organization.
Key Responsibilities
Administer the CMC DMS, including folder structure, access controls, version management, and conversion of approved documents to locked PDF formats
Assign permanent document numbers and perform QA reviews for formatting, naming, sections, and chain-of-reference compliance
Publish approved documents, archive superseded versions, and maintain document registers
Manage the full document lifecycle, including draft, QA review, approval, publication, periodic review, archival, and retention/disposal
Coordinate and administer internal quality audits, maintain QA records and registers, and track non-conformances and corrective actions
Support external ISO and regulatory audits by preparing document and records evidence packages
Enforce document and records control procedures, including controlled copies, legal holds, and destruction requirements
Maintain and distribute official company document templates and QA forms
Support Document Owners and Process Owners with numbering requests, QA training, and communication of revisions or audit findings
Assist with QA data analysis, trend reporting, and continual improvement initiatives
Qualifications / Requirements Education
Associate degree or equivalent required
Bachelor’s degree in Business, Quality, or Information Management preferred
Experience
3+ years combined document control, records management, and QA administration experience required
5+ years in construction, manufacturing, or ISO 9001 environments preferred
Experience working with senior leadership and presenting information in a concise and effective manner preferred
Technical Skills
Proficiency in Microsoft Office applications, including Word and Excel
Experience with DMS, SharePoint, or EDMS platforms
Strong understanding of version control, audit trails, QA record-keeping, and document retention practices
Experience with QA software and non-conformance tracking preferred
Certifications / Licenses
ISO 9001 Internal Auditor certification preferred
Certified Records Manager (CRM) certification preferred
Core Competencies
Exceptional attention to detail and document accuracy
Strong organizational and compliance management skills
Quality process orientation and commitment to ISO standards
Effective written and verbal communication skills
Strong problem-solving and continual improvement mindset
Compensation & Benefits
Competitive compensation package
Medical, dental, and vision insurance
Life and disability insurance options
401(k) retirement plan with company match
Paid time off and paid holidays
Culture & Growth Opportunities
Collaborative and cross-functional work environment
Opportunities for advancement within Quality Assurance and Compliance
Professional development and continual improvement opportunities
Supportive leadership focused on operational integrity and accountability
Faith-based company values emphasizing integrity, respect, collaboration, and total ownership
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Sprachkenntnisse
- English
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