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Receptionist
- Ponte Vedra, Florida, United States
- Ponte Vedra, Florida, United States
Über
We LOVE to train! We are looking for an individual who...Is compassionate and empathetic.Is able to maintain positive, cooperative relationships with other employees.Conducts themself in a confident and professional manner at all times.Is comfortable learning and utilizing computer systems.Is confident in basic computer skills, including typing 30 words per minute.Enjoys answering client inquiries about basic animal care questions and routine procedures, in-person or via phone.Is experienced in guiding clients to make appropriate decisions.Is comfortable admitting patients and handling medical record entries accurately.Can accurately handle payment transactions.Takes initiative to keep busy, learn more, and to make improvements.Has experience with preparing financial estimates and reviewing them with a client.Calmly and effectively works as part of a team under emergency circumstances.Is detail-oriented.Has experience with receiving and relaying telephone, fax and email messages accurately and promptly.Feels and expresses a genuine liking for animals and their owners, and for working in an animal care field.Enjoys greeting clients with poise and natural effort.Is skilled in turning future clients (phone-shoppers) into clients via relationship building and bonding.Can easily remember client and patient names and use them.Has experience handling client correspondence, such as including procedure reminders, thank you cards, welcome cards, sympathy arrangements, and A/R statements.Is eager to maintain a professional/welcoming appearance of the front office and lobby.Physical effort: Work requires lifting and carrying animals (will be assisted by other staff members in lifting animals over 40lbs). Walks or stands for extended periods of time, frequently works in a bent position.Working conditions: May be exposed to unpleasant odors, noises and animal feces. May be exposed to bites, scratched and contagious diseases.WHAT YOU'LL LEARNExpansive customer service skillsMedical record-keepingCanine and feline animal restraintAnimal anatomy and physiologyCanine and feline diseases and conditionsSurgical procedures, purposes, and processesBasic diagnostic sampling and preparation: fecal flotation, urinalysis, ear cytology, and more!Medical terminologyPharmacologyEmergency responseVaccines and vaccination schedulesBasic grooming servicesLeadership skills...and much more!BENEFITSHealth insuranceVision insuranceDental insuranceLife insurancePaid time off401(k) matchingDiscounts on veterinary care, daycare, boarding and grooming for personal petsTuition sponsorship for a Veterinary Technology Associate's Degree from Penn Foster CollegeAdvancement opportunitiesUnlimited continuing education opportunitiesTickets to local sports games, including Jacksonville Jumbo Shrimp and IcemenParticipation in community events, fundraisers and donation drivesAnnual salary raises based upon performance, growth and attitude4-day work week (enjoy 3 days off!)Birthdays off!Family-feel environmentRoutine goal-setting and individualized attention towards achieving personal and professional goals Schedule requirements40 hours per week4 days per weekEvery other weekend requiredOvertime availableClosed on Thanksgiving, Christmas Eve, and Christmas DayAt Forever Vets Animal Hospital, we believe in giving the best service to our community in whatever way we can serve. As a Veterinary Technician, you are expected to follow the hospital’s mission in providing the best customer service possible to all our clients while performing all previously-stated duties.Job Type: Full-time
Benefits:401(k)401(k) matchingContinuing education creditsDental insuranceEmployee discountFlexible scheduleFlexible spending accountHealth insuranceHealth savings accountLife insurancePaid time offProfessional development assistanceRetirement planTuition reimbursementUniform allowanceVision insurance
Sprachkenntnisse
- English
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