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Customer Experience Specialist
- McDonough, Georgia, United States
- McDonough, Georgia, United States
Über
The Customer Experience Specialist, known as a "Deck Ambassador" works poolside at our swim school. This position plays a critical role in providing an excellent customer experience.
A position at British Swim School is more than just a job. It is an opportunity to be part of a mission that helps families feel safer around water. Our team teaches life-saving survival and swim skills that build confidence, create stronger swimmers, and make a lasting impact in the communities we serve.
Benefits include:
- Flexible schedule
- Free uniforms
- Opportunity for advancement
- Training & development
Compensation and benefits (dependent on the franchise owner) include:
- Pay starts at $14, based on experience and with possible opportunities for bonuses!
- Paid training!
- Birthday off and paid!
- Flexible schedules - shifts are 4-5 hours; easy to schedule around school or other jobs.
- Shifts typically run on weeknights from 3-8 pm and on weekends during the morning hours.
Your typical responsibilities include:
- Setting up and breaking down the pool deck area before and after each shift.
- Checking water chemistry and temperature prior to swim lessons.
- Welcoming students and parents/guardians to the pool deck area.
- Answering customers' questions about their account, their child's progress, or about the program.
- Assist swim instructors and managers when needed during swim lessons.
- Post media content and monitor social media platforms.
Minimum qualifications include:
- Excellent interpersonal communication and organizational skills.
- Have a responsible and professional demeanor.
Preferred qualifications include:
- 1+ years of customer service experience.
- Lifeguarding/First Aid/CPR/AED Certification(s), may be obtained during training.
Working at British Swim School is more than just a job; it's a chance to create a lasting impact that could change a child's life. As part of the British Swim School Team, you play a role in your local community, empowering others and sharing your passion. It's a chance to be part of a fun-loving team of dedicated people who are committed to promoting water safety and a lifelong love of the water.
Sprachkenntnisse
- English
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