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Customer Experience Expert
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Customer Experience Expert
- Münchenstein, Basel-Landschaft, Switzerland
- Münchenstein, Basel-Landschaft, Switzerland
Über
Du liebst Velos, Menschen und gute Gespräche? Dann werde Teil unseres Teams und erschaffe gemeinsam mit uns echte „Experience Cycling“-Momente.
Bei ROSE stehen nicht nur Velos im Mittelpunkt, sondern vor allem die Menschen dahinter. Wir suchen Persönlichkeiten, die Kund:innen nicht einfach beraten, sondern begeistern und aus einem Besuch ein Erlebnis machen. Damit aus Besucher:innen zufriedene Kundschaft und anschliessend Fans werden.
Unser Motto „EXPERIENCE CYCLING“ spiegelt sich in allem wider, was wir tun: persönliche Beratung, lange Testfahrten, hochwertige Bikes und ein Team, das mit Leidenschaft bei der Sache ist.
Für unseren Store in Basel (Münchenstein) suchen wir per sofort oder nach Vereinbarung eine:n Customer Experience Expert.
Deine Aufgaben
Persönliche und bedürfnisorientierte Beratung unserer Kund:innen
Verkauf von Fahrrädern, Zubehör und Bekleidung
Durchführung von Testfahrten und Begleitung des gesamten Kaufprozesses
Aufbau langfristiger Kundenbeziehungen – auch nach dem Kauf
Übergaben der neuen Fahrräder am «Happy New Bike Day»
Aktive Mitgestaltung einer positiven Store-Atmosphäre
Unterstützung bei Events, Community-Rides und weiteren Aktivitäten
Mitarbeit bei der Präsentation und Pflege der Verkaufsfläche
Zusammenarbeit mit Werkstatt und weiteren Teams für ein optimales Kundenerlebnis
Was du mitbringst
Begeisterung fürs Fahrrad und Freude am Umgang mit Menschen
Positive Ausstrahlung und hohe Kundenorientierung
Eigeninitiative und Teamgeist
Verkaufsflair und Gespür für Bedürfnisse
Interesse an hochwertigen Bikes und moderner Retail-Kultur
Was dich bei uns erwartet
Ein motiviertes, junges und sportliches Team
Viel Eigenverantwortung und Gestaltungsspielraum
Moderne Stores und eine einzigartige Testbike-Experience
Flache Hierarchien und schnelle Entscheidungswege
Attraktive Mitarbeiterrabatte
Leistungsorientierte Entwicklungsmöglichkeiten
Eine starke Marke mit klarer Vision und viel Leidenschaft fürs Fahrrad
Zu deinem neuen Arbeitgeber
Die ROSE Bikes Schweiz AG ist die Tochtergesellschaft der ROSE Bikes GmbH in Bocholt (DE). Seit über 120 Jahren begeistert ROSE Menschen fürs Fahrradfahren – heute als modernes Omnichannel-Unternehmen mit eigenem Direktvertrieb, hochwertigen Bikes und einzigartigen Stores.
In der Schweiz betreiben wir aktuell Stores in Basel, Bern, Meilen und St. Gallen sowie mehrere Shop-in-Shop-Partnerstandorte.
Bewerbung an:
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Sprachkenntnisse
- German
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