Jobbörse

Finde Jobs in deiner Nähe – ob vor Ort, hybrid oder remote.
  • Ähnliche Jobs zu: Dynamics 365 Pre-Sales Architect/Engineer
XX
Sr. Dynamics 365 Sales & Service Architect (Product-Led, AI-Enabled) -PAInfotree Global SolutionsUnited States
XX

Sr. Dynamics 365 Sales & Service Architect (Product-Led, AI-Enabled) -PA

Infotree Global Solutions
  • US
    United States
  • US
    United States

Über

Sr. Dynamics 365 Sales & Service Architect (Product-Led, AI-Enabled)
Location - Malvern PA 3-4 days office is must Visa - any Duration – 10-12 months Rate NA-95/hr- flexible for right resource Role Summary: Leads enterprise architecture for Dynamics 365 Sales and Customer Service with a strong product-first mindset, maximizing out-of-the-box capabilities, embedding AI/Copilot, and ensuring scalable, secure, high-performance solutions with minimal custom code. Key Responsibilities: Design solutions leveraging native Dynamics 365 Sales & Service features: BPFs, SLAs, queues, routing, forecasting, relationship analytics, and knowledge management. Architect Dataverse data models and security (BUs, teams, hierarchy, FLS) aligned to enterprise compliance and scale. Identify and implement Copilot and AI use cases: agent assist, case summarization, next-best-action, sentiment, and intelligent routing. Define extensibility only where required using plug-ins, PCF, Azure Functions, Logic Apps, and Service Bus. Architect integrations using Dataverse APIs and Azure Integration Services with ERP and core LOB systems. Own ALM, CI/CD, solution strategy, and environment governance. Establish monitoring, telemetry, and incident response using App Insights and platform diagnostics. Act as technical authority, leading architecture reviews and mentoring architects and engineers. Required Skills & Experience: 12+ years in CRM / Client Business Applications architecture, with deep hands-on experience in D365 Sales & Customer Service. Expert knowledge of product capabilities and configuration-led design. Strong Dataverse, SDK, plug-in pipeline, and security model expertise. Advanced C#, JavaScript/TypeScript, PCF, and Azure integration architecture. Proven experience driving platform adoption, reducing customizations, and enabling AI-driven productivity. Preferred: MB-600 / PL-600; AZ-305 preferred. Experience in regulated, high-volume enterprise environments.
  • United States

Sprachkenntnisse

  • English
Hinweis für Nutzer

Dieses Stellenangebot stammt von einer Partnerplattform von TieTalent. Klick auf „Jetzt Bewerben”, um deine Bewerbung direkt auf deren Website einzureichen.