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water-quality-support-scientistpertemps-newcastle-commercial • Durham, England, United Kingdom
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water-quality-support-scientist

pertemps-newcastle-commercial
  • GB
    Durham, England, United Kingdom
  • GB
    Durham, England, United Kingdom
Jetzt Bewerben

Über

ob Title:
Water Quality Advisor
Company:
Northumbrian Water
Location:
Flexible within operating area
About the Role
Northumbrian Water is seeking a dedicated and knowledgeable
Water Quality Advisor
to join our Water Quality team. This role is central to protecting public health by ensuring the drinking water we supply consistently meets all statutory and regulatory standards.
You’ll act as a trusted advisor across the business, providing expert guidance on water quality matters while supporting operational teams and delivering excellent customer service.
Key Responsibilities
Advice & Customer Support
Act as the primary point of contact for the Operational Customer Centre of Excellence on water quality matters
Provide timely, accurate advice to operational departments
Support the Customer Contact Centre with drinking water quality queries
Respond to customer complaints and technical enquiries with clear written and verbal scientific advice
Regulatory Compliance
Assist in preparing regulatory data and reports to strict deadlines
Build and maintain strong relationships with Local Authorities and Public Health stakeholders
Reporting & Performance
Collate and analyse operational performance data for internal stakeholders
Prepare accurate reports for both internal and external customers
Investigate and report water quality failures
Support the management and reporting of water quality events
Sampling & Auditing
Support and monitor sampling programmes to meet regulatory and operational requirements
Conduct Hygiene Rules of Conduct audits in line with departmental targets
Undertake laboratory and microbiological audits following water quality breaches
Key Result Areas
Deliver accurate, high-quality reports within agreed timescales
Ensure data integrity and ownership of outputs
Meet customer and regulatory expectations consistently
Respond to service requests promptly while managing expectations effectively
Contribute to continuous improvement and personal development
Skills & Experience
Essential
Strong IT literacy
Full UK driving licence
Excellent communication skills, both written and verbal
Ability to write clear, concise reports
Strong organisational skills with the ability to work under pressure
Desirable
Knowledge of water treatment processes, distribution systems, and Water Quality Regulations
Personal Attributes
Confident in consulting and influencing others
Self-motivated with the ability to work independently
Committed to high standards and quality outputs
Strong relationship-building skills
Proactive approach to continuous learning and development
Why Join Northumbrian Water?
At Northumbrian Water, we’re committed to delivering safe, high-quality drinking water while putting customers and communities at the heart of everything we do. You’ll be part of a supportive team that values innovation, integrity, and professional growth.
  • Durham, England, United Kingdom

Sprachkenntnisse

  • English
Hinweis für Nutzer

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