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Service Specialist *No experience required! Excellent Benefits!
CinterSan Francisco
Service SpecialistThis position supports customers with choosing, ordering, and fitting eyewear under the supervision of a Dispensing Optician. The role focuses on providing excellent customer service
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Service Specialist *No experience required! Excellent Benefits!
- San Francisco, California, United States
- San Francisco, California, United States
Über
This position supports customers with choosing, ordering, and fitting eyewear under the supervision of a Dispensing Optician. The role focuses on providing excellent customer service, working well with team members, and assisting the Store Manager and Assistant Store Manager as needed.
Customer Service & Sales
- Greet customers in a friendly and professional manner
- Understand customer prescriptions and needs to recommend suitable lenses, frames, and features
- Help customers select, order, fit, and adjust eyewear
- Take basic facial measurements (such as pupillary distance and frame size) under supervision
- Explain prices, warranties, return policies, and proper eyewear care
- Handle payments, sales, returns, and cashier duties
- Respond politely and honestly to customer questions or complaints
Store & Team Support
- Maintain a clean, organized, and professional store environment
- Arrange eyewear displays according to company standards
- Receive, check, and organize inventory shipments
- Keep accurate customer and sales records following privacy rules
- Attend staff meetings and required training sessions
- Work positively with coworkers and management
Technical Support (with supervision)
- Adjust and fit eyeglasses using tools and heating equipment
- Assemble eyeglasses by cutting and fitting lenses into frames
- Assist with eye exam equipment and basic computer systems when needed
Optional / Additional Duties
- Answer customer emails or phone calls when requested
- Help organize inventory in storage areas
- Perform other tasks assigned by supervisors
Required Qualifications & Skills:
Education: High school diploma or GED required
Experience: No experience required. Sales or cashier experience is a plus
Skills & Abilities: Strong customer service skills, good communication and listening skills, basic math skills, ability to learn through training, teamwork and positive attitude, time management and problem-solving skills, manual dexterity and attention to detail, comfortable using computers and basic office systems
Sprachkenntnisse
- English
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