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Evergreen - Bilingual (Spanish) Inside Sales Representative- 1ARadwell International • Willingboro, New Jersey, United States
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Evergreen - Bilingual (Spanish) Inside Sales Representative- 1A

Radwell International
  • US
    Willingboro, New Jersey, United States
  • US
    Willingboro, New Jersey, United States
Jetzt Bewerben

Über

Schedule : Monday to Friday 8am-5pm.
Location:
Willingboro, NJ, US.
Job Type:
Full-Time/Regular.
Job Summary Responsible for sales and customer support responding to customer inquiries and managing sales leads that originate primarily from telephone inquiries.
Essential Duties and Responsibilities
Respond to customer inquiries to Radwell by phone, email or through other means
Manage sale opportunities for all product; perform all sales tasks necessary to turn opportunities into billable sales
Source products for manufacturers not currently supplied by Radwell (new products)
Negotiate best purchase price for manufacturers not regularly supplied by Radwell (new products)
Check inventory (i.e. “PLC Center” inventory) and fulfill order out of inventory if possible
Correspond with customers via phone and e‑mail and responding to customers in a timely, efficient, and professional manner
Ensure high degree of customer satisfaction as measured by our automated survey system, customer feedback and other means
Enter quotations and orders into sales order processing systems; ensure accurate sales information including proper and accurate delivery, payment terms, and other critical order information; confirm all orders with customer; perform follow‑up and order clean‑up as necessary
Meet minimum daily standards for quotes and other sales output expectations
Build new customers in sales order processing systems; capture complete and accurate information for new and existing customers
Interact with all departments within Radwell to effectively meet customer commitments
Perform product and price maintenance in “pricetool” and other business systems; Build new part numbers as needed; maintain product sourcing database
Assist in business system database cleanup and ongoing maintenance
Pro‑actively develop new business through outgoing customer calls and other means
May be modified from time to time. Other duties, tasks and work may be assigned.
Metrics
Order volume generated: Minimum Volume $80,000
Quote: Order Ratio
Outbound Calls
Invoiced Dollars Generated
Calls Taken
Qualifications
Must be able to speak and write Spanish fluently
Must understand the sales cycle; ability to understand the Radwell International sales cycle
Strong computer skills; ability to learn and understand Radwell computer systems to perform job tasks in an automated environment
Knowledge & Skills Required
Strong Computer proficiency
Proficiency using e‑mail, the internet, Microsoft Office, and other computer tools
Ability to multi‑task
Ability to work at fast paceAttention to detail
Problem solving abilities
Good communication skills
Ability to sell
Education & Experience Previous sales experience in a related environment or a college degree in business or a related field of study.
Physical Demands This is an office job and entails the physical demands associated with operating a telephone and computer (viewing monitor, keyboard, mouse).
Salary Range Information The range displayed on each job posting reflects the targeted base salary for the position. Within the range, individual pay is determined by work location and additional factors, including job related‑skills, experience, and relevant education or training.
Salary Range Bonus/Commission Plan Eligible for commission after successful completion of introductory 90 days.
Employee Evaluation Summary Employee will be evaluated on quantitative productivity levels regarding amount of sales that result from actions, number of items processed/followed‑up and related activity. The Employee Will Also Be Evaluated According To Customer Satisfaction Levels As Identified By Customers Through Our Survey System And Other Feedback Mechanisms. In Addition To Regular Coaching, Employee Will Receive The Following Written Evaluations
Introductory Review -- Will be written at approximately 80 days after employment and will be used to determine whether employee has sufficiently met and performed the job requirements, and will indicate whether employment will continue
Monthly Reviews – Employee will be given a brief written monthly review primarily focused on quantitative performance and measurement of activity
Annual Reviews – Employee will be given a formal regular annual review, which assesses productivity and demonstrated business skills and accomplishments for the previous period.
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  • Willingboro, New Jersey, United States

Sprachkenntnisse

  • English
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