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Dealership Internet ManagerVann York Auto Group • High Point, North Carolina, United States
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Dealership Internet Manager

Vann York Auto Group
  • US
    High Point, North Carolina, United States
  • US
    High Point, North Carolina, United States
Jetzt Bewerben

Über

Dealership Internet Manager

For over 50 years, Vann York Automotive Group has been, and continues to be a great organization to have a rewarding career. As we continue to grow, we need to hire a Full-Time Internet Manager to join the Vann York Team. Rewarding pay is based on knowledge, skills, and experience.

Employee Perks:

  • Training opportunities to enhance your skills
  • Paid time off
  • 5-Day work week - NO Sundays!
  • Weekly pay
  • Medical, dental, and vision insurance
  • 401(k) investment plan
  • Career advancement opportunities
  • Employee discounts

Essential duties for the role:

  • Communicates effectively with internet customers and prospects according to their preferred method of communication, whether by phone, by email or in person.
  • Has thorough knowledge of all dealership products and services.
  • Satisfies the transportation needs of internet-generated customers.
  • Sells/leases and delivers a minimum # of units per month as designated by manager.
  • Directs customers to product information resources, including those available on the internet.
  • Assists customers in selecting vehicles.
  • Understands the psychology of internet customers and works with them accordingly to draw them into the store for proper vehicle demonstration and to close the transaction.
  • Checks email frequently and responds to inquiries immediately. Delivers messages intended for other departments promptly. Notifies customers that their messages have been forwarded to the appropriate personnel for prompt attention.
  • Handles all internet sales inquiries personally.
  • Coordinates internet promotions with other dealership sales promotions and advertising.
  • Ensures that the website address is prominently displayed throughout the dealership, e.g., on business cards, flyers, pens and all dealership advertising.
  • Researches auto-buying services on the internet and acts as liaison with any services the dealership uses to promote its site or advertise.
  • Works with webmaster to update the website frequently to attract new and repeat visitors.
  • Takes photos of dealership inventory for use on the dealership site.
  • Maintains an ongoing customer database to capture repeat business.
  • Knows and understands the federal, state and local laws that govern retail automobile sales.
  • Establishes personal income goals that are consistent with dealership standards of productivity, and devises a strategy to meet those goals.
  • Keeps abreast of new products, features, accessories etc., and their benefits to customers.
  • Attends product and sales training as requested by sales manager.
  • Schedules first service appointment.
  • Attends sales meetings.
  • Maintains professional appearance.
  • Other tasks as assigned.

Expectations for ideal candidate:

  • Expertise: Must be knowledgeable of services and products offered. Take opportunities to learn every day to make the department more efficient.
  • Respect: Be a Vann York mentor both on-site and in the community. Provide motivating leadership and guidance to parts team members, fostering a culture conducive to growth and productivity. Show appreciation to both customers and employees.
  • Results: Set and enforce standards for growth to ensure monthly and annual goals are met. Work through department obstacles while maintaining productivity goals.
  • Trust: Follow through on commitments. Communicate honestly and in a positive manner with customers, employees, vendors, and people of the community. As a Vann York leader, you represent the organization.
  • Service: Communicate and collaborate with the general manager and other department managers to overcome obstacles and find sustainable solutions. Ensure customers have been provided with excellent service and experience.

Requirements:

  • Proven ability to provide an exceptional customer experience
  • Ability to set and achieve targeted goals
  • Highly detail-oriented and organized
  • Prior sales experience preferred but not required
  • Demonstrated communication, consultative, interpersonal and organizational skills
  • Experience and desire to work with technology
  • Valid driver's license

Location: High Point NC

If you are a talented and motivated individual who is ready to take on this exciting opportunity, apply now and become a part of the Vann York Auto Group team!

Work schedule:

  • Monday to Friday
  • Weekend availability

Benefits:

  • Paid time off
  • Paid training
  • Health insurance
  • Dental insurance
  • Vision insurance
  • 401(k)
  • Employee discount
  • Other
  • High Point, North Carolina, United States

Sprachkenntnisse

  • English
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