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Are you ready to explore a world of possibilities, both at work and during your time off? Join our American Airlines family, and you’ll travel the world, grow your expertise and become the best version of you. As you embark on a new journey, you’ll tackle challenges with flexibility and grace, learning new skills and advancing your career while having the time of your life. Feel free to enrich both your personal and work life and hop on board!

As one diverse, high-performing team dedicated to technical excellence, you will focus relentlessly on delivering unrivaled digital products that drive a more reliable and profitable airline. In the Cybersecurity Operations domain you will be responsible for the cyber defense of technology assets by managing daily activities, threat detection and incident response, security tool implementation, and team development. You will be expected to balance technical oversight, and business alignment to keep the organization’s digital assets safe while ensuring the team is empowered, the systems are resilient, and the entire operation runs smoothly, effectively, and proactively.  Additional information about the skills needed for this position is listed in the Skills, Licenses & Certifications section below.

As noted above, this list is intended to reflect the current job but there may be additional essential functions (and certainly non-essential job functions) that are not referenced.  Management will modify the job or require other tasks be performed whenever it is deemed appropriate to do so, observing, of course, any legal obligations including any collective bargaining obligations.

• Work closely with senior leadership, project managers, and stakeholders to align cybersecurity initiatives with corporate objectives and ensure successful project delivery.
• Clearly convey project risks and strategies to senior management and stakeholders, ensuring transparency and informed decision-making.
• Ensure adherence to cybersecurity standards and regulations, providing regular reports on security practices and compliance to stakeholders.
• Oversee the integration of physical security measures with cybersecurity protocols to ensure comprehensive protection and monitoring of our infrastructure.
• Effectively coordinate resources and manage project progress, addressing issues and risks to ensure successful delivery.
• Develop and implement strategies for secure communication protocols to protect sensitive data and ensure the integrity cybersecurity systems.
• Oversee the operations of the SOC, ensuring it is equipped with the latest tools, technologies, and processes to effectively monitor and respond to security threats.
• Communicate critical security operations risks, strategies, and incident statuses to executive leadership, and prepare detailed performance reports with insights on compliance, effectiveness, and KPIs.
• Develop and implement strategies and governance frameworks for security operations, ensuring alignment with organizational goals and regulatory compliance.
• Mentor a team of cybersecurity professionals within the security operations domain, fostering a culture of excellence and continuous improvement through targeted training and development opportunities.
• Oversee and guide the planning, execution, and delivery of cybersecurity projects and initiatives, ensuring alignment with corporate objectives.
• Design and execute advanced threat detection and incident response protocols, ensuring rapid identification, containment, and remediation of security incidents.

Minimum Qualifications- Education & Prior Job Experience

• Bachelor's degree in Computer Science, Computer Engineering, Technology, Information Systems (CIS/MIS), Engineering, or a related technical discipline, or equivalent experience/training. Extensive job experience in cybersecurity architecture or a related field is required, with a proven track record of designing and implementing secure IT architecture and frameworks. Demonstrated expertise in leading architectural design and strategic oversight in cybersecurity initiatives.
• 12+ years experience in Cybersecurity Architecture

Preferred Qualifications- Education & Prior Job Experience

• Bachelor’s degree in Information Technology, Computer Science, Cybersecurity, or a related field; advanced degree preferred.​
• 5+ years’ experience in cybersecurity architecture or related roles.​
• Experience designing and implementing comprehensive security architectures and frameworks.​
• Familiarity with cloud platforms (e.g., AWS, Azure, Google Cloud) and their security features.​
• Experience with regulatory compliance and industry standards (e.g., GDPR, PCI-DSS, ISO 27001).​

Skills, Licenses & Certifications

• Relevant certifications including but not limited to Certified Information Systems Security Professional (CISSP); Certified Information Security Manager (CISM); Certified Incident Handler (GCIH); Certified Information Systems Auditor (CISA); Certified Ethical Hacker (CEH); CompTIA Security+; Certified SOC Analyst (CSA)​
• Proficiency in security operations technologies and tools (e.g., SIEM, IDS/IPS, EDR)​
• Expertise in incident response and handling procedures​
• Knowledge of threat intelligence and threat hunting methodologies​
• Understanding of network security principles and practices​
• Familiarity with security frameworks and standards (e.g., NIST, ISO 27001)​
• Ability to analyze security events and incidents to identify root causes and mitigation strategies​
• Strong problem-solving skills to address security challenges and incidents​
• Excellent written and verbal communication skills to articulate security concepts and solutions to technical and non-technical stakeholders​
• Ability to collaborate effectively with cross-functional teams​
• Experience in managing security operations projects, including planning, execution, and monitoring​

Feel free to take advantage of all that American Airlines has to offer: 

• Travel Perks: Ready to explore the world? You, your family and your friends can reach 365 destinations on more than 6,800 daily flights across our global network.
• Health Benefits: On day one, you’ll have access to your health, dental, prescription and vision benefits to help you stay well. And that’s just the start, we also offer virtual doctor visits, flexible spending accounts and more. 
• Wellness Programs: We want you to be the best version of yourself – that’s why our wellness programs provide you with all the right tools, resources and support you need.
• 401(k) Program: Available upon hire and, depending on the workgroup, employer contributions to your 401(k) program are available after one year.
• Additional Benefits: Other great benefits include our Employee Assistance Program, pet insurance and discounts on hotels, cars, cruises and more

From the team members we hire to the customers we serve, inclusion and diversity are the foundation of the dynamic workforce at American Airlines. Our 20+ Employee Business Resource Groups are focused on connecting our team members to our customers, suppliers, communities and shareholders, helping team members reach their full potential and creating an inclusive work environment to meet and exceed the needs of our diverse world.
Are you ready to feel a tremendous sense of pride and satisfaction as you do your part to keep the largest airline in the world running smoothly as we care for people on life’s journey? Feel free to be yourself at American.