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Technical Sales Engineer, Nonwovens & Engineered Materials
- Gastonia, North Carolina, United States
- Gastonia, North Carolina, United States
Über
The ideal candidate will combine strong technical knowledge with customer-facing sales abilities and experience within technical textiles, nonwovens, engineered materials, or related manufacturing industries. This individual will work closely with customers, production, R&D, quality, and customer service teams to support long-term customer partnerships and business expansion.
This position requires a highly motivated, customer-focused professional who can work independently while collaborating cross-functionally across the organization.
Key Responsibilities Business Development & Market Growth
Independently manage assigned sales territories and customer accounts.
Develop and execute sales strategies to grow revenue, contribution margin, and market share.
Identify and pursue new business opportunities within technical nonwovens, apparel, and consumer goods markets.
Analyze market trends, customer potential, and competitive activity to support strategic business growth.
Build and maintain strong customer and partner relationships.
Participate in industry trade shows, customer visits, and market development activities.
Support the long‑term growth and positioning of the company within targeted markets.
Customer Management & Technical Support
Maintain and strengthen relationships with existing customers while actively developing new accounts.
Present existing and new product offerings to customers and prospects.
Support customers with product knowledge, technical guidance, and application support.
Coordinate customer quotations, pricing support, and proposal follow‑up activities.
Handle customer complaints, returns, and issue resolution in collaboration with Quality and Customer Service teams.
Support partnership‑based collaboration with customers, suppliers, and machine manufacturers.
Product Development & Cross‑Functional Collaboration
Work closely with R&D and manufacturing teams on new product development and product improvement initiatives.
Provide market feedback and customer insights to support innovation and product strategy.
Collaborate with operations, quality, customer service, and supply chain teams to ensure strong customer support and successful project execution.
Accounts Receivable & Business Management
Support collection activities and monitor customer payment performance.
Help minimize overdue receivables and support overall account management activities.
Prepare and analyze sales data, forecasts, and key business metrics.
Support annual planning and territory development activities.
Qualifications Education & Experience
Bachelor’s degree or technical education in Textile Engineering, Materials Science, Process Engineering, Manufacturing, Business, or related field preferred.
Experience within technical textiles, nonwovens, engineered materials, or industrial manufacturing environments preferred.
Prior experience in technical sales, business development, account management, or customer‑facing engineering roles preferred.
Technical & Industry Experience Preferred experience with:
Technical textiles
Nonwovens
Engineered materials
Consumer goods
Manufacturing processes
Product application support
Technical product sales
Customer relationship management
Product development collaboration
Basic understanding of chemistry and manufacturing processes is highly desirable.
Skills & Competencies
Strong communication and interpersonal skills
Customer‑focused and relationship‑driven mindset
Strong organizational and time management abilities
Self‑motivated with strong initiative
Ability to work independently and collaboratively
Strong presentation and negotiation skills
Results‑oriented and commercially driven
Professional and confident demeanor
Strong analytical and problem‑solving skills
Willingness to travel as needed
Technical Skills
Proficiency with Microsoft Office applications
Experience with CRM systems and sales reporting tools preferred
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Sprachkenntnisse
- English
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