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Senior Strategic Analytics & Intelligence AnalystHADLEY • Winnetka, Illinois, United States
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Senior Strategic Analytics & Intelligence Analyst

HADLEY
  • US
    Winnetka, Illinois, United States
  • US
    Winnetka, Illinois, United States
Jetzt Bewerben

Über

Help shape the future of a mission-driven organization serving people with vision loss. At Hadley, we're on an ambitious journey toward our North Star goal: serving 1,000,000 members. To get there, we need more than data—we need insight, curiosity, and strategic thinking.
We're seeking a Senior Strategic Analytics & Intelligence Analyst who thrives on solving complex organizational challenges, uncovering hidden patterns, and helping leaders make smarter decisions through data, technology, and critical thinking
. This isn't a traditional reporting rol
e. We're looking for someone who naturally asks questions others don't think to ask. Someone who digs beneath the surface to understand why things happen, not just what happened. Someone who enjoys connecting the dots between member engagement, donor behavior, operational workflows, outreach effectiveness, and organizational performan
ce. Reporting to the Chief Technology Officer, you'll serve as a strategic thought partner to leadership and a bridge between organizational strategy, technology systems, and data-driven decision-mak
ing. If you're energized by turning complexity into clarity, leveraging AI and analytics to drive impact, and helping a mission-driven organization scale, we'd love to hear from
you. What You
'll Do Drive Strategic Organizational Intel ligenceYou'll help Hadley better understand how members, donors, programs, and operations interact to support mission s
uccess. Key responsibilities
include:Analyzing member engagement, onboarding journeys, donor activity, outreach effectiveness, and organizational per formanceIdentifying trends, opportunities, risks, and operational ineffi cienciesDeveloping KPI frameworks and executive reporting aligned with organizational pr ioritiesSupporting evidence-based decision-making through behavioral analysis, operational reporting, and organizational inte lligenceHelping leadership understand the drivers of growth, retention, engagement, and missio
n impact Improve Member and Donor E ngagementYou'll partner across departments to better understand how people discover, engage with, and remain connected t
o Hadley. This
includes:Evaluating acquisition quality, onboarding effectiveness, engagement trends, and other releva nt factorsIdentifying engagement and retentio n patternsAnalyzing referral sources, campaigns, physician partnerships, and outrea ch effortsExamining donor engagement, fundraising performance, and philanthro pic trendsSupporting data-driven strategies that strengthen member and donor rel
ationships Optimize Organizational
PerformanceYou'll help improve how work gets done across the or
ganization. Responsibilit
ies include:Identifying workflow bottlenecks, redundancies, and process in efficienciesSupporting operational analysis and process improvement
initiativesEvaluating organizational effectiveness and
scalabilityImproving visibility into performance metrics across
departmentsHelping teams transform operational questions into measurable analytica
l frameworks Build Analytics Infrastructu re for GrowthYou'll partner closely with Technology leadership to strengthen Hadley's data ecosystem and analytics
capabilities.
This includes:Supporting CRM strategy, reporting systems, integrations, and dat a architectureDeveloping dashboards, executive scorecards, and KPI r eporting toolsUtilizing Salesforce, Salesforce Data Cloud, Tableau, Power BI, Google Analytics, SQL, and related platforms to support organizational visibility and d ecision-makingImproving data accessibility, consistency,
and governanceContributing to scalable analytics infrastructure that supports long-term organiz ational growthExploring predictive analytics, behavioral analytics, and AI-assisted intelligenc
e capabilities What Makes Someone Successf ul in This RoleThe strongest candidates are not simply analysts—they are strategic thinkers and p
roble
m solvers. They:Ask thoughtful questions and chall enge assumptionsEnjoy investigating complex organizational and beh avioral problemsConnect data to business outcomes an d mission impactCommunicate insights clearly to both technical and non-tec hnical audiencesEmbrace emerging technologies and
AI-powered toolsThrive in collaborative, cross-functio nal environmentsBalance analytical rigor with creativi
ty and curiosity Qualif
ications Required Bachelor's degree2+ years of experience in analytics, business intelligence, operational analytics, consulting, data strategy, AI systems, technology,
or related fieldsStrong analytical and problem-solving capabilities with the ability to synthesize complex operational data into ac tionable insightsDemonstrated ability to translate complex data into actionabl e recommendationsExperience using AI tools and AI-assisted workflows and emergin g AI technologiesExperience working with Salesforce CRM and Sale sforce Data CloudExperience with Tableau, Power BI, Google Analytics, SQL, or similar analytics platforms, including the ability to analyze and interpret data across i ntegrated systemsStrong communication and stakeholder p artnership skillsAbility to work independently and proactively identify opportunitie
s for imp
rovement PreferredExperience with behavioral analytics, lifecycle analytics, donor analytics, or
growth operationsExperience supporting executiv e leadership teamsExperience developing KPI frameworks and organiz ational scorecardsFamiliarity with process improve ment methodologiesExperience with enterprise reporting systems, automation workflows, and integrated
data environmentsExperience leveraging AI to improve operational effectiveness a
nd decision -making Why Hadley?Hadley is dedicated to helping older adults adapt to vision loss and live independently with confidence. Every insight you uncover, every process you improve, and every recommendation you make will directly contribute to expanding our reach and de
epening our impact. This is an opportunity to help shape how a mission-driven organization uses data, technology, and intelligence to serve more people, more effectivel
y, at greater scale. If you're excited by meaningful work, complex challenges, and the opportunity to influence organizational strategy through analytics and insight, we en
courage you to apply. Hadley is committed to diversity, equity, and inclusion, and is proud to be an equal
opportun
ity em ployer. Benefits :403(b)Dental insuranceEmpl oyee assistance programFl exible spending
accountHealth insuranc eHealth saving s accountLife
insurancePaid
time offParenta l leaveReferral
programVision insurance
  • Winnetka, Illinois, United States

Sprachkenntnisse

  • English
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