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Documentation QC/QA Associate
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Documentation QC/QA Associate
- Peabody, Massachusetts, United States
- Peabody, Massachusetts, United States
Über
Responsibilities
Assist certification coordinators and specialists in ways that alleviate their clerical/administrative workload.
Handle and process confidential client documentation; tasks include labeling, uploading, archiving and document quality control of electronic files/folders according to written or verbal instructions.
Ensure compliance and conformity with established policies and procedures.
Meticulous and uncompromised attention regarding following requirements and quality of work.
Create and update records ensuring accuracy and validity of information.
Sort and distribute communications in a timely manner.
Communicate in a prompt, courteous and effective manner with internal and external customers, including providing information, answering questions, and relaying messages.
Maintain trusting relationships with colleagues.
Other tasks as needed.
Qualifications
Minimum High School Degree
2 years + office experience
Experience with MS Office products and good computer literacy
Ability to work independently, in a collaborative team environment and under supervision
Good oral and written communication skills
Self-starter with a positive outlook and motivated attitude; commitment to self-improvement
Ability to track multiple projects, adhere to tight deadlines and maintain a positive, helpful attitude
Represent TUV SUD products and services in a professional manner
Clear and timely communication of information, upward and lateral, including verbal, written and listening skills
Reliable judgment; adaptable to unusual situations; practical problem-solving approach
Willingness to consider others\' ideas and to work with others as part of a team
Adaptable and willing to shift to other duties to meet changing workloads
Values that include a high standard of ethics and integrity, ability to trust and be transparent
TUV SUD America, Inc. is an equal opportunity, affirmative action employer and considers qualified applicants for employment without regard to race, color, creed, religion, ancestry, marital status, genetics, national origin, sex, sexual orientation, gender identity and expression, age, physical or mental disability, veteran status and those laws, directives, and regulations of Federal, State, and Local governing bodies or agencies. We participate in the E-Verify Employment Verification Program.
For more information on applicable equal employment regulations, please refer to the following:
EEO is the Law Poster: https://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf
EEO is the Law Poster Supplement: https://www.dol.gov/ofccp/regs/compliance/posters/pdf/OFCCP_EEO_Supplement_Final_JRF_QA_508c.pdf
Pay Transparency Policy Statement: https://www.dol.gov/ofccp/PayTransparencyNondiscrimination.html
Job Type: Full-time
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Sprachkenntnisse
- English
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