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Sales Coordinator
MJ San Antonio Hotel Manager, LLC DBA Thompson San Antonio
- United States
- United States
Über
What's Your JQ? MJ Hotels Want to Know.
https://www.youtube.com/watch?v=qAGd0FhBqJs&feature=youtu.be
The Sales Coordinator is responsible for handling all group & transient reservations, email and telephone inquiries and cancellations in an attentive, courteous and efficient manner, and quoting available rates to maximize room revenue according to hotel standards. This position would also support special projects as needed within the Sales Department.
Responsibilities
Serve as the primary point of contact for all sales and guest inquiries via phone/email, responding promptly and professionally in alignment with service standards.
Qualify incoming leads, assign to the appropriate Sales Manager, and create/maintain bookings in the Group Sales system.
Prepare, proofread, and distribute proposals, contracts, booking agreements, and related documentation using Envision/Hyatt Sales systems.
Maintain accurate CRM and sales records, including account updates, activity logs, group block details, and complete filing/reporting.
Coordinate and support site inspections/property tours, ensuring all spaces are inspection-ready; arrange transportation, distribute site alerts, and support VIP/special requests.
Service group bookings end-to-end: input rooming lists, manage VIP amenities, coordinate billing, set system alerts, and ensure deposits/payment schedules are tracked and current.
Provide administrative support to Sales leadership
Qualifications
At least 3 to 5 years of progressive experience in a hotel or related field preferred.
Computer knowledge/skills required.
Must be able to effectively communicate both verbally and written, with all levels of employees and guests in an attentive, friendly, courteous and service oriented manner.
Must be able to multitask and prioritize departmental functions to meet deadlines.
Approach all encounters with guests and employees in an attentive, friendly, courteous, and service-oriented manner.
Must be able to understand and apply complex information, data, etc. from various sources to meet appropriate objectives.
Must be able to maintain confidentiality of information.
Perform other duties as requested by management.
If you believe you have the J Quality please click through to apply.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, gender identity, sexual orientation, or protected veteran status.
Sprachkenntnisse
- English
Hinweis für Nutzer
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