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Manager of Data Analytics
Oscar Health
- New York, New York, United States
- New York, New York, United States
Über
The Manager, Data Analytics works closely across and outside the organization to solve complex data issues
You will work collaboratively to triage data related issues, understand the root cause of those issues, and partner with the engineering, data, and customer success teams to implement solutions
The Manager, Data Analytics understands the use, flow, and generation of data within a complex ecosystem of business processes and is able to articulate their findings to audiences with varying degrees of technical knowledge
You will work both independently, with customers and teammates to dig deeply and fully understand these issues within data
The Manager, Data Analytics works to drive the scoping & execution of analytical requests, including working with stakeholders to define key questions, scope methodologies, and drive results
Communicate with external customers and our teams to evaluate data issues, serving as the first point of contract for production issues
Ask questions to determine the cause and business impacts of issues that are raised surrounding our data
Partner with engineering and data teams to find solutions to data issues within a complex system architecture that prioritize accuracy, customer satisfaction, and scalability
Partner with business teams to explain complex technical and data issues to non-technical colleagues, including packaging and presenting findings
Recognize the need to enhance essential operational and analytical dashboards, and define the requirements to enhance them as our users’ needs evolve
Identify opportunities to create models and tools that improve processes and overall improve efficiency
Collaborate across the organization with internal and external leaders, to identify actions to achieve improvements and monitor initiative impact
Support other projects as assigned to meet our needs
Lead a team of data analysts
Compliance with all applicable laws and regulations (DO NOT REMOVE - REQUIRED)
Other duties as assigned (DO NOT REMOVE - REQUIRED)
Qualifications
4+ years of technical work experience using analytical tools and writing analytical reports
1+ years experience in healthcare, finance or the insurance industry
2+ years experience in SQL, with the ability to filter, aggregate, and build CTEs, or proficiency in R or Python, including experience with Pandas, for loops, and statistical tests
1+ years experience, including proficiency in Google Sheets or Excel skills, with ability to use VLookup, nested if statements and connected Sheets
5+ examples/projects of experience communicating updates and resolutions to customers and other partners, around business reporting impact and requirements
4+ years in a client-facing role with experience managing issues externally
2+ years demonstrated ability to work with large datasets and distill analyses into relevant insights with a structured and systematic thought process
2+ years experience in preparing healthcare analytics, reporting, and data management
Experience with ticketing system (such as Jira)
Proficiency in R or Python, including experience with Pandas, for loops, and statistical tests
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Sprachkenntnisse
- English
Hinweis für Nutzer
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