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Business AnalystGenuine Parts Giant, Inc. • Los Angeles, California, United States
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Business Analyst

Genuine Parts Giant, Inc.
  • US
    Los Angeles, California, United States
  • US
    Los Angeles, California, United States
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Über

This is an exciting opportunity to be a part of a fast-growing company and help shape the future of the automobile aftermarket and beyond. We are looking for a Business Analyst who works closely with the Supplier and Logistic Operations, and the Customer Service Operation's Team to track down core issues that may arise in the IT systems, operations, and/or vendors' backend. You will assess the data and recognize the problem and/or issue. The expectation is that they then develop potential solutions to drive resolution. Solutions may include new system requirements, bug fixes, and/or changes to operating procedures.
What you'll do:
Analyze business operations, performance metrics, and customer behavior to identify trends and opportunities.
Work closely with product manager, marketing, operations, and IT teams to gather requirements and deliver insights.
Develop dashboards, reports, and tools to support decision-making across departments.
Translate data into actionable strategies to optimize customer experience, logistics, marketing, and website performance.
Support the development of new features and improvements to our backend systems.
Monitor key performance indicators (KPIs) and provide regular reporting to leadership.
Improve results by recommending process improvements; providing continuing measurements and analyses.
Who we're looking for:
Bachelor’s degree in Business Analyst or related field required. Master degree preferred.
5+ years of experience as a Business Analyst, preferably in E-commerce
Strong Analytical and problem‑solving skills
Experience with SQL, Excel, and data visualization tools (e.g. Tableau, Power BI)
Familiarity with Google analytics and e‑commerce related experience such as Amazon/eBay is a plus
Excellent verbal and written communication in both English and Mandarin.
Detail‑oriented, proactive, and comfortable working in a collaborative environment
Bilingual in Mandarin Chinese preferred. This position requires experience with offshore reams, which may require fluency in Chinese. We offer H1B sponsorship to ideal candidates.
What We Offer: We offer more than just a job - We do our best to provide Our benefits are built around your needs and include competitive salary and performance‑based Incentives & Bonuses, PTO and paid holidays, health and wellness programs, employee retirement plan, and growth opportunity that let you jump start your career with one of the fastest growing companies. We are looking for you to join us and to grow with us.
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  • Los Angeles, California, United States

Sprachkenntnisse

  • English
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