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Loan Sales Specialist

OneMain Financial

Springfield, Missouri, United States

Springfield, Missouri, United States

Über

Overview At OneMain, Loan Sales Specialists empower customers by listening to their needs and providing access to friendly, fast, and affordable financing for life's expenses. In this role, team members thrive in a competitive atmosphere where hard work and dedication directly influence success. The role provides rewarding professional development and advancement opportunities in a dynamic and supportive environment. Compensation Target base salary range is $17.00 to $19.00 per hour, based on skills and work experience. The role is eligible for a competitive additional compensation program based on individual and company performance. Responsibilities Effectively multitask and adapt to dynamic demands of the role, ensuring timely and efficient service. Exceed customer expectations through ease, empathy, and encouragement, delivering results related to individual and branch goals. Develop new connections and maintain existing ones by engaging customers throughout the loan process and life cycle, presenting tailored solutions based on customer needs. Manage the life cycle of loans, including collections activities while maintaining compliance with all relevant laws and regulations. Engage with customers and other departments through multiple technological channels, including phone, email, chat, and in-house systems. Exhibit passion for achievement, bringing an internal drive to succeed and a goal-oriented attitude. Clearly educate and inform customers on optional insurance products, ensuring a thorough understanding of loans, terms and options. Requirements High School Diploma or GED. Preferred: Sales, Collections, or Customer Service experience. Bilingual – Spanish. Schedule Monday-Friday during standard business hours, with some extended hours during the week as needed, which may include Saturday. Location On site. Benefits Health and wellbeing options including medical, prescription, dental, vision, hearing, accident, hospital indemnity, and life insurance. Up to 4% matching 401(k). Employee Stock Purchase Plan (10% share discount). Tuition reimbursement. Paid time off – 15 days vacation per year, prorated based on start date. Paid sick leave as determined by state or local ordinance, prorated based on start date. 11 paid holidays - 4 floating holidays, prorated based on start date. Paid volunteer time – 3 days per year, prorated based on start date. Equal Employment Opportunity OneMain Holdings, Inc. is an Equal Employment Opportunity employer. Qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship status, color, creed, culture, disability, ethnicity, gender, gender identity or expression, genetic information or history, marital status, military status, national origin, nationality, pregnancy, race, religion, sex, sexual orientation, socioeconomic status, transgender or on any other basis protected by law.
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Springfield, Missouri, United States

Sprachkenntnisse

English

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