IT & Systems Administrator
Universal Business Team
- Alton, England, United Kingdom
- Alton, England, United Kingdom
Über
Responsibilities:
Day-to-Day Support & Hardware
Triage and resolve user issues; escalate to the external provider or other vendors where appropriate Onboard new starters and offboard leavers: account management, kit setup/return, licence reclaim Select, procure, image, and deploy laptops, phones, and peripherals; support AV, printers, and shared resources Maintain accurate records of IT assets, warranties, and kit assignmentsMicrosoft 365 Administration
Administer users, licences, groups, and access across Entra ID, Exchange, SharePoint, and Teams Manage devices through Intune: compliance policies, deployments, and configuration Maintain security baselines: MFA, conditional access, device hygiene, and monitoring Support SharePoint structure, permissions, and document management; help users adopt M365 and CopilotOther Business Systems
Dynamics 365 Business Central: user administration, password resets, basic permissions; raise and manage tickets with Dynamics Square Website/Shopify: theme adjustments, product uploads, troubleshooting, and integration support HubSpot: technical troubleshooting and licence/access support when escalated by MarketingBudget & Vendor Management
Own the IT budget: track spend, manage renewals, and approve purchases within agreed limits Manage relationships with TSG (external IT provider), hardware suppliers, telecoms, and SaaS vendors Maintain accurate records of licences, contracts, and renewal dates; flag consolidation or renegotiation opportunitiesRequirements
Proven, hands-on experience in an IT support, systems, or administrator role Strong Microsoft 365 administration: Entra ID, Exchange, SharePoint, Teams, Intune Confident Windows troubleshooting and endpoint support skills Experience managing external IT providers or technology vendors Commercially minded - understands IT spend is real money and makes informed decisions accordingly Comfortable juggling multiple priorities; clear and patient communicator with non-technical usersBenefits
Salary: £40,000 - £45,000 Company-wide bonus scheme Employer pension contribution of 4% 21 days annual leave, plus 8 bank holidays, birthday leave, and a charity day Death in service benefit Laptop, and phone provided Sick pay allowance (5 paid days per year) Specsavers eye test + £50 glasses voucher Strong investment in training and long-term development Monthly staff lunch provided Free parking & EV charging available
Sprachkenntnisse
- English
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