Supervisor Patient Access

Inspired by faith. Driven by innovation. Powered by humankindness. CommonSpirit Health is building a healthier future for all through its integrated health services. As one of the nation's largest nonprofit Catholic healthcare organizations, CommonSpirit Health delivers more than 20 million patient encounters annually through more than 2,300 clinics, care sites and 158 hospital-based locations, in addition to its home-based services and virtual care offerings.

As our Patient Access Supervisor, you will lead the daily operations of the Registration department, actively monitoring, coordinating, and evaluating all staff activities to guarantee the best and quickest service for our patients.

Everyday, you will provide clear direction and coordinate efforts for prior authorization and scheduling processes for both staff and patients. You will be responsible for the daily administration of tasks, delivering exceptional customer service, and achieving high patient satisfaction.

To succeed in this role requires a dedication to operational excellence, fostering a patient-centric environment, and ensuring efficient, high-quality patient access services.

• Responsible for supervising, guiding and motivating the registration department.
• Uses reports and dashboards to monitor daily productivity of the department and individuals.
• Monitors the accuracy of data entry by registration staff.
• Responsible for continuing staff education and training.
• Prepares monthly work schedule to ensure adequate staffing in all areas.
• Responsible for covering any open shifts in the event no one is available.
• Ability to work other locations as needed

Required

• High School Graduate/GED
• Minimum 2 years experience working in a hospital patient registration department, physician office setting, healthcare insurance company, or revenue-cycle related role in a healthcare setting
• American Heart Association Basic Life Support - CPR

Preferred

• Bachelors Other and Supervisory experience

Where You'll Work

Where Compassion Meets Innovation: Your Career at AZ General Hospital Laveen

Are you ready to be part of something bigger? At AZ General Hospital Laveen, we're not just a healthcare facility we're a close-knit community dedicated to making a tangible difference in the lives of our neighbors. As a 16-bed non-profit hospital, we offer a unique opportunity to provide highly personalized, quality healthcare right here in Laveen, Arizona, and the surrounding areas.

Join a Legacy of Care, Shape the Future of Health.

We are a proud member of CommonSpirit Health, a national leader operating over 2,200 care sites across 24 states. This means immense resources, unparalleled opportunities for growth, and the chance to contribute to making healthcare accessible to nearly 1 in 4 U.S. residents.

But at Laveen, you'll experience the best of both worlds:

• The Power of Proximity: In our intimate 16-bed setting, you'll foster deeper connections with your patients, their families, and your colleagues. You'll truly see the impact of your work every single day.
• A Collaborative Spirit: We work hand-in-hand with SJHMC Arizona, fostering a dynamic environment of shared knowledge and best practices. You'll be part of a team that thrives on innovation and mutual support.
• Impactful Innovation: We believe in delivering care in new and innovative ways. If you're someone who thinks creatively, embraces challenges, and is eager to explore cutting-edge solutions, you'll find your perfect home here.

If these values resonate with you, and you're ready to contribute your skills, compassion, and innovative spirit to a team that truly cares, then you belong with us.

Total Rewards

Depending on the position offered, CommonSpirit Health offers a generous benefit package, including but not limited to medical, prescription drug, dental, vision plans, life insurance, paid time off (full-time benefit eligible team members may receive a minimum of 14 paid time off days, including holidays annually), tuition reimbursement, retirement plan benefit(s) including, but not limited to, 401(k), 403(b), and other defined benefits offerings, as may be amended from time to time. For more information, please visit our Total Rewards.