Project Manager/Business Analyst

Project Management / Business Analysis

Prepare comprehensive project documentation, including proposals, schedules, change requests, and closure reports.

Elicit, develop, and document project requirements; analyze and organize them for clarity and action.

Create detailed technical specifications, software test plans, and user guides.

Conduct thorough quality assurance testing to ensure software system reliability and adherence to requirements.

Maintain and update all documentation related to application processes and workflows.

Train users on new and existing software systems to ensure optimal use and adoption.

Create and manage RFP, RFB, and ETB project documentation

Collaborate with vendors on project deliverables and manage issue resolution to ensure project success.

Configure and manage vended software systems.

Lead and participate in product implementations in partnership with vendors.

Implement system changes through administrative interfaces, excluding coding activities.

Actively setup and support Board of Supervisor meetings.

Provide user management services, including troubleshooting, issue resolution, and ongoing assistance.

Serve as the primary point of contact for software-related issues, ensuring swift and effective user support.