Über
18 Years of ageEssential Duties and ResponsibilitiesAssist in driving sales, service, and customer experience initiatives in store by demonstrating our selling and service models with all customers.Acknowledge, welcome, and thank each customer in a friendly and timely manner.Assist customer(s) quickly and positively with product selection and answer their questions wherever in the store they may be, to ensure they have the right food and accessories to enhance their pets' lives.Maintain the consistency and reputation of the store by complying with Brand Standards.Work as part of the store team to meet or exceed targeted sales goals.Clean pet enclosures and ensure all animals have appropriate food and water.Support in maintaining the fish system.Assist with the restocking of merchandise on shelves and fixtures and moving products from the stockroom to the salesfloor. Heavy lifting up to 55lbs may be required repeatedly several times throughout a shift.Maintain a high level of professionalism and positive attitude in the workplace, including conducting oneself in an appropriate manner when communicating.Complete tasks and other duties as assigned by store management.Experience, Education, CertificationsPreferred retail or customer service experienceEnjoy working with and around animals.Job RequirementAbility to work a flexible work schedule which may include morning, evenings, weekends and/or holidays according to business needs.Must be at least 18 years of age.Physical Demands, Working Conditions and Effort of position:Several duties require physical exertion and dexterity. Heavy lifting up to 55lbs required several times throughout a shift.Majority of tasks do not require long periods of mental concentration. One notable exception would be inventory ordering.Most of the time is spent on the selling floor, standing, or moving around. Active listening required when communicating / speaking with customers and employees.Active observation required when merchandising the store.Works in a relatively temperature-stable environment.May occasionally need to work alone.Accidental injuries from pets are possible.Common injuries are slips/trips/falls and strains/sprains due to lifting.Competencies:Customer Focus: Establishes and maintains effective relationships with customers and gains their trust and respect. Acts with customers in mind; Leverages the service and selling model to provide excellent customer service. Maintain a high customer readiness standard by delivering a clean, neat, and safe shopping environment.Team Player: Support a positive work environment where everyone can work together to do their best; Self-starter, able to work independently at times and as part of a team. Step forward to help others when needed.Drive for Results: Committed to exceeding all training and goals successfully; is constantly and consistently one of the top performers; steadfastly pushes self for continuous development. Demonstrates the ability to build relationships and convert customers into clients.Listening: Practices attentive and active listening; has the patience to hear people out; can accurately restate the opinions of others even when he/she disagrees.Compassion: Genuinely cares about people and their pets are available and ready to help; is sympathetic to the plight of others not as fortunate; demonstrates real empathy with the joys and pains of others.Pet Supermarket is an equal opportunity employer and Drug Free Workplace.
Sprachkenntnisse
- English
Hinweis für Nutzer
Dieses Stellenangebot stammt von einer Partnerplattform von TieTalent. Klick auf „Jetzt Bewerben”, um deine Bewerbung direkt auf deren Website einzureichen.