Software, Data and Change Manager

Moneyline

Accrington, England, United Kingdom

Accrington, England, United Kingdom

Über

We’re looking for a hands on Software, Data & Change Manager to manage a small, multi-disciplinary team, who make sure we offer customer journeys that support the needs of our customers and provide the data to drive the organisation.
We are a not-for-profit organisation that offers financial products to the most financially excluded communities in the UK. The way our systems and processes work directly impacts whether someone can access our help when they need it. This role is about making sure they can.
We are not looking for a specialist in one area, but someone who has hands on experience of building basic API’s, simple coding, requirement writing, quality assurance testing and data and system infrastructure.
This is not a typical tech role!
You won’t just manage systems – you will use technology, data and systems thinking:
* Reduce friction in customer journeys
* Improve operational efficiency
* Enable frontline teams to deliver great service
* Produce structured data across all business areas
What you’ll do:
* Lead software, data and change as one joined-up function
* Continuously improve end-to-end processes to deliver good customer service
* Remove manual work, duplication and inefficiency
* Liaise with external suppliers and partners to ensure we get the most out of the relationships
* Ensure systems support our customers and people
* Lead and effectively embed change
We’re looking for someone who:
* Has experience of improving how an organisation operates, not just implemented systems
* Thinks across systems and journeys, not in silos or tools
* Has a good understanding of data structure and working with large, complex data sets
* Is pragmatic, hands-on and focused on what works in reality
* Is used to working on small budgets to create a big difference
Why this role is different:
* Real opportunity to shape how we work end-to-end
* Broad scope across technology, data, and transformation
Full time role working 35 hours per week on a fixed 12 month contract
Salary up to £55,000 per annum, depending on experience
\*Polite Notice to Recruitment Agencies - We will not accept any unsolicited emails or speculative CV’s from agencies for any of our roles\*
Closing date 9th July 2026
Pay: Up to £55,000.00 per year
Benefits:
* Company pension
* Free parking
* Health & wellbeing programme
* Life insurance
* On-site parking
* Sick pay
Work Location: Hybrid remote in Accrington BB5 0RE

Accrington, England, United Kingdom

Sprachkenntnisse

English

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