Retail Manager

Aramark Healthcare+ is seeking a Retail Manager to join their team at Baylor University Medical Center in Dallas, TX. The Retail Manager is responsible for developing and executing dining solutions to meet customer needs and tastes. Oversees and manages dining operations where customers order prepared food from a menu.

Job Responsibilities:

• Responsible for many of the non-selling aspects of the retail operation including inventory management, warehouse management, receiving, ticketing and distribution
• Work with HR department to hire staff, ensure accurate staffing for events or store, and stay within payroll budget
• Ensure development and training of customer service programs and product knowledge
• Ensure accurate procedures for opening and closing the store, including accountability of cash and credit cards, and security requirements
• Address and resolve any customer issues
• Verify accountability report of financial transactions to include sales and transfers of merchandise to and from the stores
• Periodically check and verify the accurate ticketing of merchandise
• Lead periodic physical inventories as well as potential count discrepancies
• Maintain effective client and customer rapport for mutually helpful business relationships

Qualifications:

• Requires 2-4 years of retail experience within a hospital or hospitality environment
• Requires a Bachelor Degree or equivalent experience in business or another related field
• Familiar with Microsoft Office and Point of Sales systems
• Ability to work a flexible, event-based schedule that includes some evenings and weekends
• Strong organizational skills
• Profit and loss (P&L) accountability and/or contract-managed service experience preferred
• Ability to demonstrate excellent customer service using Aramark's standard service mode