Executive Director, HR Technology

To be part of our organization, every employee should understand and share in the YNHHS Vision, support our Mission, and live our Values. These values - integrity, patient-centered, respect, accountability, and compassion - must guide what we do, as individuals and professionals, every day.

HR Technology Strategy, Governance & Delivery

• Directs the design, implementation, maintenance, and optimization of Human Resources information systems, including core HR, Payroll, Manager and Employee Self Service, recruiting, and third-party HR applications.
• Partners with the HR Executive Team, Digital Technology Services (DTS), Analytics, and external vendors to deliver HR technology solutions aligned with Health System strategy, workforce needs, and operational priorities.
• Leads end-to-end business case development for major HR technology initiatives.
• Leads the development and execution of the HR technology roadmap.
• Continuously scans the HR technology market, benchmarks platforms and vendor offerings.
• Prioritizes and leads remediation of technical debt.
• Establishes and enforces a robust HR technology intake, prioritization, and demand management process.
• Utilizes the ServiceNow platform to manage HR technology intake, case management, project tracking, and resource allocation.
• Ensures the security, integrity, confidentiality, and availability of all HR and Payroll systems and data.
• Establishes and maintains HRIS configuration and design standards.
• Leads design of end-to-end HR technology architectures.
• Manages HRIS vendor relationships.
• Leads solution evaluations and RFP processes for HR technology capabilities.
• Builds and manages HR technology budgets.
• Develops and maintains HRIS policies, procedures, and governance standards.
• Sets the overall governance approach for HR technology policy.
• Defines the HR technology risk framework.
• Directs an agile change governance framework.
• Sets the overall capacity model for the HR technology function.

Client Partnership, Service Delivery & Employee Experience

• Partners with functional and entity stakeholders to identify HR technology needs.
• Leads testing, training, and change management activities for HR technology enhancements.
• Ensures HR technology solutions are user-centered, intuitive, and aligned with employee experience principles.
• Serves as the primary liaison between HRIS, DTS, Payroll, and entity leadership.
• Establishes and manages service level agreements (SLAs) for HRIS services.
• Oversees HRIS service delivery through standardized workflows and ServiceNow case management.

Data Governance, Analytics & Reporting

• Leads employee data governance.
• Partners with the Analytics team to deliver accurate, reliable HR dashboards and reports.
• Ensures standardized HR metrics and reporting are consistently defined and available.
• Designs workforce data models that support complex analytics, compliance reporting, and operational needs.
• Ensures effective data integrations and data flows across HR platforms.

Leadership, Compliance & Continuous Improvement

• Directs, coaches, and develops HRIS staff.
• Maintains current knowledge of HR technology trends.
• Maintains working knowledge of employment, compensation, payroll, tax, and benefits regulations.
• Drives continuous process improvement and operational efficiency through effective use of HR technology, data, and analytics.

Education

• Bachelors degree required in Human Resources, Information Systems, Business Administration, Healthcare Administration, Computer Science, or a related field. Masters degree preferred.

Experience

• Seven (7) to ten (10) years of progressive experience in HRIS, HR technology, or enterprise systems within a complex organization; healthcare or similarly regulated environment strongly preferred.
• Minimum of three (5) to five (7) years of leadership or management experience overseeing HRIS teams, vendors, and enterprise HR systems.
• Demonstrated hands-on experience with enterprise HR platforms and integrated ecosystems.
• Proven experience leading HR technology strategy, system implementations, upgrades, integrations, and optimization initiatives.
• Experience partnering with executive leadership, IT/Digital Technology teams, Analytics, and external vendors to deliver scalable, secure HR technology solutions.
• Experience supporting data governance, standardized metrics, reporting, and dashboard development to enable data-driven decision-making.

Licensure

• Professional certifications preferred but not required.

Special Skills

• Enterprise-level HR technology strategy leadership.
• Executive stakeholder influence and governance leadership.
• Proven capability to lead investment decisions, business case development, ROI modeling, and prioritization.
• Advanced vendor, contract, and financial stewardship skills.
• Deep expertise in HR data governance, workforce analytics strategy, and executive-level data storytelling.
• Strong leadership in operating model design, capacity planning, and performance management.
• Ability to champion user-centered design, change management, and adoption at scale.
• Demonstrated ability to direct an agile change governance framework.
• Expertise in embedding knowledge management into the HR technology operating model.
• Ability to independently configure, test, and document changes within HR technology platforms.
• Ability to define and execute a comprehensive talent strategy for the HR technology function.

YNHHS Requisition ID 182168