Licensed Portfolio Multi-Property Manager (CAM)

The portfolio Multi-property Licensed Community Association Manager (CAM) responsible for providing onsite leadership and operational oversight for two luxury condominium communities in the Miami Beach area. This portfolio role requires a highly organized, service-oriented professional with the ability to effectively balance day-to-day operations, financial management, and resident relations across multiple properties. The portfolio Multi-property Licensed Community Association Manager (CAM) Demonstrates strong leadership, attention to detail, and a proactive approach to community management, ensuring both properties maintain high standards of service, compliance, and resident satisfaction. The portfolio Multi-property Licensed Community Association Manager (CAM) operates within a structured onsite presence model, working five (5) day shifts per week (3 hours per day), and rotating between communities. This hands-on approach enhances visibility, strengthens resident engagement, and supports seamless operational execution.

Job Duties

Community & Board Management

• Serve as the primary liaison between the Boards of Directors, residents, developer, and FAM
• Lead Board meetings, prepare agendas, and deliver comprehensive management reports
• Provide strategic recommendations on operations, capital planning, and risk mitigation
• Ensure compliance with governing documents, Florida Statutes, and association policies

Operational Oversight

• Work closely with the developer to deliver on the vision and customer service standards
• Supervise onsite staff including front desk, maintenance, and janitorial teams
• Establish and enforce service standards aligned with luxury condominium expectations
• Conduct regular property inspections and ensure preventative maintenance programs are executed
• Maintain detailed operational logs, equipment records, and compliance documentation
• Develop and maintain a working knowledge of Jewish Sabbath (Shabbat) and religious holiday observances as they relate to high-rise residential operations.
• Coordinate building operations to support observant residents, including:
• Elevator programming (e.g., Shabbat mode where applicable)
• Access control accommodations
• Lighting and common area adjustments as required.
• Proactively schedule vendor work and non-essential building activities to avoid conflicts with Sabbath and major religious observances.
• Serve as a liaison between the Board, residents, and building staff to ensure respectful and compliant implementation of religious accommodations.
• Ensure front desk, maintenance, and vendor teams are properly trained on protocols and expectations during observance periods.

Vendor & Project Management

• Schedule vendors to coincide with onsite management days for maximum oversight
• Bid, negotiate, and manage service contracts
• Ensure all vendors meet insurance and licensing requirements
• Oversee capital improvement projects and track progress, timelines, and budgets

Financial Management

• Prepare and manage annual budgets for both associations
• Review monthly financials, variances, and cash flow
• Monitor delinquencies and coordinate collection strategies
• Maintain strong financial controls and reporting accuracy

Administrative & Compliance

• Maintain organized and complete association records
• Process violations, architectural applications, leases, and sales approvals
• Ensure timely communication with residents and Board members
• Manage association communications (notices, newsletters, digital platforms)

Resident Experience

• Deliver a high-touch, hospitality-driven resident experience
• Manage escalations and resolve issues professionally and efficiently
• Oversee move-ins, orientations, and compliance with building rules

Core Competencies

• Leadership & Team Management
• Financial Acumen & Budgeting
• Vendor Negotiation & Contract Management
• Customer Service Excellence (Luxury Residential Focus)
• Operational Execution & Attention to Detail
• Communication & Board Relations
• Problem Solving & Decision Making

Qualifications

• Active Florida CAM License (Required)
• Minimum 2 + years of onsite condominium management experience (South Florida preferred)
• Experience managing luxury high-rise residential communities strongly preferred
• Experience managing communities with religious or culturally specific operational requirements (e.g., Shabbat observance in residential buildings) preferred
• Proven experience supervising onsite staff and vendors
• Strong working knowledge of:
• Florida Condominium & HOA regulations
• Financial reporting and budgeting
• Property operations and maintenance systems
• Proficiency in Microsoft Office and property management software
• Bilingual (English/Spanish) preferred

Work Environment & Physical Requirements

• Combination of office, front desk, and active property walkthroughs
• Regular standing, walking, and stair navigation required
• Hands-on presence across both properties is essential to success in this role

Compensation

• Salary Range: $80,000 $95,000 (commensurate with experience)
• Full-time, exempt position

Folio Association Management Culture

Team members are expected to embody FAM's service-driven culture, emphasizing:

• Professionalism and accountability
• Responsiveness and attention to detail
• Respectful, transparent communication
• A proactive, solutions-oriented mindset

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