HIT - Epic Implementation Training Manager (Ambulatory OR Patient Access)

Experience leading implementation training

Epic training certification (preferably ambulatory or patient access)

Microsoft Excel proficiency

Create and execute an overall vision for customer training programs, including engagement and approval from project leadership

Communicate effectively with project leadership about training milestones, policies, and decisions

Establish and maintain strong relationships with applications teams, project leadership and other stakeholders involved with the overall implementation of the Epic end-user training program

Determine staffing requirements for training programs. Recruit and hire principal and credentialed trainers for clinical, revenue cycle, access, and analytics end users

Supervise the work of all direct reports to ensure effective and efficient group functioning

Oversee the creation and maintenance of training environments, course catalogs and training schedules, and ensure all users are trained before they access production environments

Developing customer-specific training environment strategies, including coordinating training environments, establishing refresh schedules, and developing playground and practice environments

Determine the types of curriculum delivery methods (such as instructor led classes, e-learning, and blended learning) that will be used during super user training and end user training

Plan and execute a successful post go-live training program

Required skills: Epic

Additional skills: EHR Analyst

This is a high priority requisition.