Systems AdministratorDormont Manufacturing Company • Chantilly, Virginia, United States
Systems Administrator
Dormont Manufacturing Company
- Chantilly, Virginia, United States
- Chantilly, Virginia, United States
Über
Job Category: Information Technology
Time Type: Full time
Minimum Clearance Required to Start: TS/SCI with Polygraph
Employee Type: Regular
Percentage of Travel Required: None
Type of Travel: None
Position Responsibilities
Responds to Incidents and Changes submitted by customers, to include Tier 2 level triage.
Responds to alerts and customer reported issues, escalates problems as required, and resolves significant matters by exercising independent judgement within established support practices.
Assists deployment team with approved release packages and break‑fix solutions on ServiceNow in accordance with Configuration, Change, and Release Management policies and procedures.
Assists with developing installation instructions and supporting documentation to affect system design deployments.
Works with a team to provide technical input in the areas of system design, installation, configuration, tuning, capacity planning, troubleshooting, and problem resolution.
Patches cloud servers and applications, configures software, responds to service outages, monitors system performance, and troubleshoots systems issues.
Required Qualifications
Must have an active TS/SCI Clearance with Polygraph.
Security+ or DoD 8570 IAT Level II Certification or be able to obtain certification within 3 months of hire.
A Bachelor’s Degree in Computer Science, Information Technology, or related field and at least 5 years work experience.
Excellent interpersonal and communication skills needed to work with business partners, engineering teams, and users requiring break‑fix actions.
Strong analytical and strategic thinking skills with a service‑oriented mindset.
Good team player with a strong willingness to participate and help others.
Ability to prioritise in a fast‑moving environment with a high sense of urgency and self‑motivation.
Desired Qualifications
Experience with managing work tasks via ServiceNow.
Experience with enterprise technologies such as Splunk and Amazon Cloud services.
Experience with virtual infrastructure and containerisation.
Pay Range $86,600 - $181,800
CACI is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, age, national origin, disability, status as a protected veteran, or any other protected characteristic.
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Sprachkenntnisse
- English
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